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Salary: $57,000/yr Position Summary : This position is responsible for all new intakes in the Circuit 9 (Orange and Osceola Counties) area and securing placement in licensed out of home care. The Out of Home Care Supervisor ensures compliance with applicable federal, state & contractual requirements. This position participates in the 2 nd tier On Call Rotation. Technical/Functional Expectations: 1. Point of contact for all new intakes in Circuit 9. 2. Identifies appropriate levels of care for children in licensed care. 3. Serves as centralized point of access for FPOCF, fielding calls and providing information pertaining to licensed out of home care placement. 4. Collects and maintains demographic data on referrals and active children being served. 5. Provide coverage as needed for Circuit 18 to include entries of Dually Served Department of Juvenile Justice youth in compliance with procedures set forth. 6. Tracks daily placement movement including various levels of care and funding requirements. 7. Establishes and maintains positive working relationships with relevant community agencies and partnerships. 8. Complete and track Comprehensive Behavioral Health Assessments for newly sheltered children and/or other requested or court ordered CBHA’s. 9. Other essential tracking to include but not limited to application and redirection of social security benefits or assessment for appropriateness of Agency for Persons with Disabilities application and documentation of citizenship. 10. Triages calls and communication as it relates to incoming calls including communication about any potential placement disruptions. 11. Strong customer service orientation at the point of entry. 12. Reviews comprehensive placement assessment tools for new shelters, updates comprehensive placement assessment tools for children already in licensed care. 13. Monitors activities to meet specific measurable service objectives to assure compliance with statewide operation goals. 14. Participates in the agency strategic plan & quality improvement processes 15. Ability to safely & successfully perform essential job functions consistent with the ADA, FMLA, & other federal, state, & local standards, including meeting qualitative & quantitative productivity standards. 16. Ability to maintain reasonably regular, punctual attendance consistent with ADA, FMLA & other federal, state, & local standards 17. Ability to comply with all personnel policies & procedures 18. Attends the CTS staffing’s and communicates pertinent information to the placement team if licensed care will be needed. We understand the importance that every provider, parent and employee plays in the success of our vision to ensure every child has a safe, stable, loving home and a path to a bright future. An essential function of all employees is to provide excellent customer service by being professional and respectful in all interactions each day. It is also expected that all employees are timely and responsive in their communication with others. Non-Essential Functions: 1. Other duties as assigned -This list of functions is not intended to be exhaustive, but the job functions requires the core competencies listed below. The agency reserves the right to revise this job description as needed to comply with actual job requirements. Behavioral Competencies: 1. Analytical Problem Resolution: Able to use systematic techniques to define problems, options, and solutions; evaluate alternative solutions; solve technical problems using logic. 2. Analyzing: Able to break down problems and information to systematically identify the cause of problems or make recommendations; gather information from multiple sources; analyze complex information; organize information for analysis. 3. Strategic Perspective: Able to develop long-term, big picture strategies to enhance competitiveness; recognize broad implications of issues; balance and integrate strategic vision with day-to-day activities. 4. Influence: Able to positively change the opinions and actions of others in a desired direction; present information in a persuasive manner; clarify information to gain understanding and buy-in. 5. Teamwork: Able to share ideas and learn from others to build consensus; assist others to achieve team goals, contribute to meetings so they are productive; challenge status quo to achieve excellence. 6. Decisiveness: Able to use available information to draw a timely conclusion and take quick and timely action; make quick and timely decisions in stressful situations and when necessary. 7. Sensitivity: Work effectively with and show sensitivity to cultural differences and various socio-economic backgrounds of others. 8. Ethics: Adhere to and model principles and values of Agency and System of Care by being strength-based, solution-focused, maintains highest level of integrity and ethical standards and work collaboratively with employees, partners, stakeholders and clients in all interactions Skills Required: 1. Excellent interpersonal and communication skills 2. Ability to define problems, collect, evaluate and analyze data, establish facts and draw valid conclusions 3. Ability to document workflow and other activities relating to the improvement of operational and management practices. 4. Ability to analyze, integrate and report data 5. Demonstrate cultural and linguistic competence & sensitivity to population served Educational and Experience Requirements: 1. Master’s Degree from an accredited college or university and two (2) years’ experience in child welfare services (providing a continuum of services designed to ensure child safety and to support families in caring for their children successfully). 2. Clinical – one (1) to two (2) years of clinical experience: This position will be completing assessments to determine levels of care for children placed in out-of- home care and completing referrals for Comprehensive Behavioral Assessments. 3. Valid Driver’s License – Hybrid position that will require some traveling. Physical Requirements: 1. Carrying 2. Sitting 3. Standing 4. Writing 5. Typing 6. Speaking Family Partnerships of Central Florida is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. These employers also maintain Drug-Free Workplaces. Requests for Auxiliary Aids for Hearing Impaired or Limited English Proficiency Candidates may be made with a minimum of five (5) days notice to C. Hernandez at (321) 752-4650.