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Manager, Business Excellence (USA)

Req ID: 6214

Job Category: Business Excellence

Location:

Phoenix, AZ, US, 85007

Be Part of the Future of Sleep!

At Serta Simmons Bedding (SSB), we're more than a mattress company, we're a leading global sleep company with a mission to help people sleep better so they can live healthier lives. With a 150-year heritage in delivering industry-leading sleep solutions, we own iconic brands including **Serta®, Beautyrest®, Simmons®** and **Tuft & Needle®.**

What You'll Do:

The Business Excellence Manager at Serta Simmons Bedding is a highly visible leadership role responsible for driving operational excellence across our manufacturing network.

The role is ideal for a proven change leader who thrives in a hands-on, plant-focused environment and enjoys influencing at all levels of the organization.

If you’re passionate about operational excellence and ready to make an enterprise-wide impact, we encourage you to apply today and join us in shaping the future of our operations.

How You'll Do It:

Enterprise Continuous Improvement Leadership

+ Leads the deployment and sustainment of Lean and SSPS programs across the manufacturing network

+ Partners with plant and functional leaders to drive operational excellence and enterprise-wide performance improvement

+ Identify, prioritize, and scale cost-savings and efficiency initiatives with measurable business impact

+ Drives Daily Management Rhythm (DMR) maturity and improve SQDCP performance across all sites

+ Sponsors and guide Value Stream Mapping (VSM), Bedding Assessments, and strategic Kaizen initiatives

+ Establishes and maintain Standard Work to ensure consistency and operational discipline

Leadership Development & Capability Building

+ Builds continuous improvement capability by coaching CI Managers and plant leadership

+ Designs and deliver Lean training aligned to business strategy and leadership expectations

+ Fosters a culture of accountability, learning, and continuous improvement

How You'll Do It Cont.d:

Program & Portfolio Management

+ Leads multi-site strategic initiatives aligned to enterprise priorities

+ Owns network-wide CI roadmaps, ensuring alignment, execution, and results

+ Tracks and communicate progress through KPIs and executive-level reporting

+ Supports senior leadership with strategic planning, prioritization, and execution

Standardization, Governance & Change Leadership

+ Establishes governance for best practice identification, standardization, and deployment

+ Leads audits and assessments to ensure compliance and sustained SQDCP improvements

+ Drives change management and adaptability across the network, championing innovation and continuous improvement

What You'll Bring:

+ Bachelor’s degree in Engineering or a related field (or equivalent experience)

+ **6+ years** of experience in manufacturing, quality, or operations; multi-site experience preferred

+ Six Sigma Black Belt or equivalent certification preferred

+ Proven experience leading network-wide Lean and continuous improvement initiatives

+ Experience coaching and mentoring leaders in Lean methodologies

+ Mattress manufacturing or similar industry experience preferred

Skills & Capabilities

+ Strong working knowledge of Lean tools (5S, Value Stream Mapping, line balancing, visual management, flow/pull, Pareto analysis)

+ Data-driven problem-solving with strong analytical and project management skills

+ Ability to influence and coach leaders at multiple organizational levels

+ Strong communication, presentation, and executive-facing leadership skills

+ Comfortable working independently while managing multiple initiatives simultaneously

+ Proficient in MS Office, Smartsheet, and Power BI; working knowledge of AI tools a plus

Location & Travel

+ Remote-based position

+ **Estimated 50–75% travel to plant locations**

+ Preferred: candidate located within reasonable proximity to a plant location

\#LI-AK1

Why work at Serta Simmons Bedding?

When you join SSB, you become part of a winning and diverse team that is excited and committed to helping people get better sleep. We provide inspiring career opportunities, competitive benefits, employee perks, and the chance to be part of the future of sleep.

Benefits and Perks (USA, Salary non-union- optional):

+ Health, Dental, and Vision

+ Annual employee contribution to HSA

+ 401K with company match

+ Paid Time Off / Vacation

+ 12 company holidays

+ Sick days

+ Company paid short- and long-term disability

+ Paid parental leave

+ Discount programs including Friends and family discounts

+ Referral Bonus

+ Tuition Reimbursement

Employees are required to comply with COVID policies established by a vendor or customer.

It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination, with respect to all terms and conditions of employment, based solely on a person’s race, color, religious creed/religion, sex (including sexual orientation, or gender identity), pregnancy, childbirth or other related medical conditions, national origin, ancestry, citizenship status, disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping or expression), genetic information (including family medical history), or any other protected status except where a reasonable, bona fide occupational qualification exists.

SSB will provide reasonable accommodations to applicants and employees who need them, as required by law.

The hiring salary range for this position applies to where legally required, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement.

**Nearest Major Market:** Phoenix