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Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Job Description

**Turner & Townsend ** is looking for an **Interface Manager** to join our team. The **Interface Manager** will be a member of the management team and will primarily be responsible to support the Director of Project Management in driving growth and profitability of the business unit through leadership, new business development, client management and service delivery.

Responsibilities:

+ Support the Director of Project Management in managing new and existing client relationships, driving new revenue through the generation of new work and contract renewals on existing accounts.

+ Lead bid teams and run proposal generation efforts in concert with the business generation and senior management teams.

+ Attending client interviews to present our service offerings.

+ Support the Director of PM by interviewing prospective candidates.

+ Provide weekly updates regarding the status of projects, initiatives, and staffing, and where appropriate, highlighting issues of concern, and/or conflict.

+ Provide effective line management for the staff members assigned to you, including coaching and mentoring, as necessary to assist them in achieving professional and career growth objectives.

+ Financial Management-Utilize industry standard spreadsheets and accounting tools to track the ongoing margin levels, monthly fee/resource forecasts for each commission and financial reports.

+ Ensure client invoices are accurate and issued on a timely basis. Following up on accounts receivables

+ Identify and act upon cross-selling opportunities.  Work with Senior Management team to develop strategies which promote Turner & Townsend across the U.S.

+ Develop new business opportunities with existing and new Turner & Townsend clients and drive the client's diversification agenda.

+ Prepare and deliver client presentations on topics of relevant experience and knowledge and/or partner with other team members to generate new business.

+ Attend relevant networking events and promotional opportunities.

+ Leadership of small project management team responsible for planning and executing infrastructure projects in and around corporate campus (e.g. additions and improvements to utilities, roadways, bike paths, intersections, transit, etc.)

+ Program management of neighbourhood portfolio of infrastructure projects including oversight of project managers from other companies delivering projects within the district.

+ Liaison with municipal authorities having jurisdiction over infrastructure projects

+ SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

Project/Program specifications:

+ Support internal project integration across teams and workstreams.

+ Collaborate closely with client senior management to understand and represent their interests.

+ Act as the client’s on‑site representative, attending key meetings and providing informed input.

+ Liaise with site teams, external partners, third parties, and local government stakeholders.

+ Gather, interpret, and communicate project information to enable timely and effective decision‑making.

+ Make decisions on the client’s behalf when appropriate and within agreed parameters.

+ Apply major project experience to guide project delivery and resolve emerging issues.

+ Demonstrate strong organizational and communication skills in a fast‑moving environment.

+ Adapt quickly to changing circumstances and take initiative to keep the project moving forward.

Qualifications

+ Bachelor’s degree in construction management, architecture, engineering or field related to construction.

+ A graduate degree in construction management, architecture, or engineering is preferred.

+ Minimum 8 years of relevant experience working in a project management role in the construction industry.

+ Experience managing client accounts effectively and efficiently.

+ Experience managing teams of individual project managers and supporting staff.

+ Relevant consulting experience.

+ Strong knowledge of local construction market

+ Strong understanding of all aspects of the construction project life cycle.

+ Ability to develop strong relationships with internal team members, clients, and cross-functional team members.

+ Business development experience with existing and new clients, including cross-selling opportunities.

+ Relevant technical and leadership experience overseeing major construction projects or programs.

+ Demonstrates excellent presentation, verbal, written, organizational and communication skills

Additional Information

_*On-site presence and requirements may change depending on our clients' needs.*_

_Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change._

_We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance._

_Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community._

_Please find out more about us at_ _www.turnerandtownsend.com/_

_Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list or that have not followed due process. Any speculative or unsolicited CV’s will be treated as a direct application._

_All your information will be kept confidential according to EEO guidelines._

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Join our social media conversations for more information about Turner & Townsend and our exciting future projects:

Twitter (https://twitter.com/turnertownsend)

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LinkedIn (https://www.linkedin.com/company/turner-&-townsend/)

_It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time._

_Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review._