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Health Unit Coordinator - Pediatric ICU
- Cleveland Clinic (Cleveland, OH)
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Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.
Part of Cleveland Clinic Children's, the M40 Pediatric Unit is dedicated to the care of children of all ages. This team focuses on treating patients with congenital heart disease and a variety of medical and surgical needs, including pre-heart transplant care. The dedicated and highly trained caregivers on this unit deliver world-class patient care through an intricate nursing care model that is rooted in evidence-based practice and always puts patients first.
As Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care.
A caregiver in this position works p** **art time 7:00am - 7:30pm and 7:00am - 3:30pm (2-12 hour shifts and 1-8 hour shift per week). Every other weekend/1 summer and 1 winter holiday.
A caregiver who excels in this role will:
+ Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
+ Respond to patient call lights and make rounds.
+ Assist with processing patient admissions, transfers and discharges.
+ Assist patients and families with wayfinding and direct them to available resources.
+ Assemble and maintain patient medical records and other documents related to patient care.
+ Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.
Minimum qualifications for the ideal future caregiver include:
+ High School Diploma or GED
+ One year of experience in a customer service-related role
+ Experience with typing, computer training or equivalent coursework
Preferred qualifications for the ideal future caregiver include:
+ College degree
+ Microsoft Office experience
Physical Requirements:
+ Requires full range of motion, manual and finger dexterity and eye-hand coordination.
+ Requires frequent data entry, standing and walking for extensive periods of time.
+ Requires normal or corrected speech, hearing and vision.
+ Requires some exposure to communicable disease or body fluids.
Personal Protective Equipment:
+ Follows standard precautions using personal protective equipment as required.
Pay Range
Minimum hourly: $18.25
Maximum hourly: $24.95
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
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