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Located in the heart of Anderson, South Carolina, AnMed is a dynamic, not-for-profit health system dedicated to delivering exceptional care with compassion, innovation, and integrity. At AnMed, our mission is simple yet powerful:

To provide exceptional and compassionate care to all we serve.

AnMed has been named one of the Best Employers in South Carolina by Forbes, reflecting our commitment to a supportive, inclusive, and purpose-driven workplace. Whether you're just starting your career or looking to grow in a new direction, you'll find opportunities to thrive, lead, and make a meaningful impact here.

Represents AnMed Home Care with referral processing and insurance verification providing excellent internal and external customer service.

Duties & Responsibilities

+ Provides excellent customer service and builds relationships with referral sources, patients, and staff.

+ Transcribe confidential medical information into referral format and inputs into computer.

+ Distributes information to appropriate AnMed Health departments.

+ Coordinates with scheduler regarding any incoming referrals for scheduling.

+ Evaluates medical information to determine likely coverage under patient’s insurance, contacts insurance company to verify circumstances of insurance coverage.

+ Coordinates activities with Transitional Care Coordinator, Nurse Managers, and supervisors.

+ Enters orders into computer to notify AnMed departments of pending referrals, verifies completion of service in a prescribed time frame.

+ Coordinates all admission activities and Medicare requirements between referral sources, families, and AnMed departments.

+ Runs computer reports on a weekly basis, providing management staff with ongoing information as to the nature, source, and frequency of referrals.

+ Provides support to financial services for the completion of eligibility and billing processes.

+ Other duties as assigned.

+ Measures of Success.

+ Customer satisfaction scores (internal and external).

+ Productivity of HH referrals 10-12 days, supporting the RC and TCC.

+ Successful payment of private insurance cases certified.

+ Other annual targets as defined.

+ Documentation audits include but are not limited to accurate referral information.

+ F2F (Face to Face).

Qualifications

+ HS education.

+ At least six months to a year of medical office experience with billing and insurance verification.

+ Ability to learn multiple computer systems and perform excellent data entry skills.

+ Excellent verbal and written communication skills.

+ Attention to detail, thorough documentation and organization skills.

+ Demonstrates excellent customer service and prompt follow-up.

+ Able to handle multiple tasks to completion within productivity standards.

+ Demonstrates and communicates critical thinking skills.

Preferred Qualifications

+ Associate degree.

+ Two-year business certificate.

+ At least one year of home care experience.

Benefits *

+ Medical Insurance & Wellness Offerings.

+ Compensation, Retirement & Financial Planning.

+ Free Financial Counseling.

+ Work-Life Balance & Paid Time Off (PTO).

+ Professional Development.

+ For more information, please visit: anmed.org/careers/benefits

*Varied benefits packages are available for positions with a 0.6 FTE or higher.