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Mobility Service Officer

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Mobility Service Officer

Salary

$18.36 - $25.85 Hourly

Location

61 Riesner

Job Type

Full Time

Job Number

37932

Department

HOUSTON POLICE DEPARTMENT

Opening Date

01/08/2026

Closing Date

1/14/2026 11:59 PM Central

+ Description

+ Benefits

+ Questions

POSITION OVERVIEW

Applications accepted from: ALL PERSONS INTERESTED

Job Classification: MOBILITY SERVICE OFFICER

Posting Number: 37932

Division/Section: TRAFFIC ENFORCEMENT

Reporting Location: 62 RIESNER, 3RD FLOOR

Workdays & Hours: MONDAY - FRIDAY; 12PM – 8PM*

*Subject to change

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

Expedites the flow of vehicular traffic by directing traffic and reporting mobility issues at locations through the city suffering acute traffic congestion.

RESPONSIBILITIES:

• Responds to locations throughout the city to manually direct and expedite the flow of vehicular traffic.

• Monitors major thoroughfares and intersections throughout the city to identify and report inefficient or faulty traffic signal timing and sequencing issues.

• Seeks out, remedies, and/or reports roadway hazards that impede the normal traffic flow, such as roadway signage, intersection sight obstructions, low tree branches, and impaired drivers.

• Responds to traffic accidents to direct and expedite the flow of traffic and to distribute State of Texas Driver’s Crash Reports (driver self-reporting forms) when applicable.

• Collaborates with and assists personnel in the Public Works and Engineering Department by identifying and reporting mobility issues.

• May enforce municipal parking regulations.

• Directs traffic at designated problem areas and major events.

• Operates City issued motor vehicle as primary means of transportation.

• Performs miscellaneous tasks as assigned.

• All duties and responsibilities may not be included in the above job descriptions.

WORKING CONDITIONS

The position requires regular lifting and moving of equipment, such as traffic cones, sign stands, and temporary barricades (60 pounds or more) in various weather conditions.

Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required."

If applicable, the applicant's past performance evaluations, past and present supervisory recommendations, and/or Internal Affairs complaint history will be reviewed and considered.

MINIMUM REQUIREMENTS

EDUCATIONAL REQUIREMENTS

Requires a high school diploma or a GED.

EXPERIENCE REQUIREMENTS

One year of general, construction or law enforcement traffic direction experience is preferred.

LICENSE REQUIREMENTS

Must have a valid Texas driver’s license and comply with the City of Houston’s policy on driving

Must possess or pass a “Class “M” Driver’s License course. If you do not possess a Class “M” License, must

attend and pass a state approved motorcycle safety licensing course and exam.

PREFERENCES

One year of general, construction or law enforcement traffic direction experience is preferred.

Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED

None.

SAFETY IMPACT POSITION

YES, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION

Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. The salary range

Pay Grade 12

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (713.308.1289).

If you need special services or accommodations, call (713.308.1289). (TTY 7-1-1)

If you need login assistance or technical support calls 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE – Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

+ Medical

+ Dental

+ Vision

+ Wellness

+ Supplemental Insurance

+ Life insurance

+ Long-term disability

+ Retirement pension

+ 457 deferred compensation plan

+ Employee Assistance Program

+ 10 days of vacation each year

+ 13 city holidays, plus one floating holiday

+ Compensable Sick Leave

+ Personal Leave

+ Flexible schedules

+ Hybrid-Telework for eligible positions

+ Professional development opportunities

+ Transportation/parking plan

+ Section 125 pretax deductions

+ Dependent Care Reimbursement Plan

+ Paid Prenatal, Parental and Infant Wellness Leaves

+ Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

01

What is the highest level of education you have obtained?

+ Less than a High School diploma/GED

+ High School diploma/GED or higher

02

How many years of experience do you have in general, construction or law enforcement directing traffic?

+ Less than one year

+ 1 year but less than 2 years

+ 2 years or more

+ No experience

03

Do you have a valid/current driver's license?

+ Yes

+ No

04

ACCEPTANCE OF WORKING CONDITIONS OF EMPLOYMENT: The following "yes" or "no" question reflect conditions of employment, which all Mobility Service Officer must accept. This positions in the Traffic Enforcement Division are designated as TEIR I (First Responder). Employees will be required to report to work, or remain at work, during emergency mobilizations (e.g. hurricanes, floods, other emergency situations). Employees may also have their hours and/or days off adjusted, with little or no advanced notice. Are you able to work long hours in emergency mobilizations or disaster situations that may require you to be away from your home and/or family for extended periods of time?

+ Yes

+ NO

05

Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?

+ Yes

+ No

Required Question