"Alerted.org

Job Title: Service Technician

Job Description

In this role, you will handle the installation, start-up, training, and troubleshooting of a diverse array of electro-mechanical and electronic printing and coding systems. You’ll collaborate closely with internal departments and offer expert support to our customers. The position involves significant overnight travel, both domestically and occasionally internationally.

Shift and Pay

First Shift: Monday – Friday, with some weekends

Pay: $60K-$75K

Responsibilities

+ Perform inspection, troubleshooting, and repair of equipment at customer locations.

+ Install, conduct acceptance testing, and validate equipment/production lines.

+ Execute preventative maintenance inspections on equipment.

+ Update equipment with various programmers and utilities.

+ Resolve customer concerns efficiently and effectively.

+ Provide technical training on new equipment to customer operators, maintenance, and engineering personnel.

+ Advise customers of recommended service intervals.

+ Communicate with the customer prior to and while onsite to determine the nature of the service/repair.

+ Comply with all safety regulations and PPE requirements.

+ Attend and participate in service training when available.

+ Maintain assigned tools and spare parts.

+ Promptly and accurately complete all required documentation. Track time and materials for services rendered.

+ Extensive travel, including overnight and international, is required.

+ Maintain a professional appearance and demeanor while exhibiting a high level of customer satisfaction.

Essential Skills

+ Strong electronic and mechanical troubleshooting skills.

+ In-depth knowledge of computers and computer-operated equipment.

+ Strong communication skills, both verbal and written.

+ Ability to work independently as a self-starter.

+ Working knowledge of hand tools and basic power tools.

+ Working knowledge of electronic troubleshooting tools.

Why Work Here?

We offer comprehensive health benefits, covering 95% of health insurance costs, along with a generous HSA payment. Employees receive all necessary tools and attire provided by the company, as well as on-call pay. You will also have access to a company credit card, and you can keep frequent traveler awards. All travel expenses are covered, including a daily per diem. Additionally, the company provides safety gear to ensure your well-being.

Work Environment

The Service Technician will spend some time at the plant in Dover, particularly for training, but the majority of the work is conducted at client sites in the field. Much of the clientele is within food packaging and other packaging facilities. This environment can vary and may include conditions that are hot, cold, climate-controlled, or not climate-controlled. The team comprises 80-85 total employees.

Job Type & Location

This is a Permanent position based out of Dover, PA.

Pay and Benefits

The pay range for this position is $60000.00 - $75000.00/yr.

Company pays 95% of Health Insurance

Generous HSA payment

Tools Provided

Company provided attire

On-Call Pay

Company Credit Card, employee keeps frequent traveler awards

All Travel expenses paid including daily Per Diem

Company provided Safety Gear

Workplace Type

This is a fully onsite position in Dover,PA.

Application Deadline

This position is anticipated to close on Jan 22, 2026.

About Aerotek:

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.