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Description We are looking for a Technical Parts Specialist with expertise in diesel generators to join our team in Long Beach, California. In this role, you will provide exceptional sales support and technical guidance to customers seeking parts and accessories for diesel generator systems. This is a long-term contract position that offers the opportunity to apply your technical knowledge and customer service skills in a dynamic and evolving industry.

Responsibilities:

• Assist clients in identifying and sourcing the correct parts for diesel generator systems based on their specific technical requirements.

• Provide detailed product information and recommendations to customers, ensuring their needs are met effectively.

• Serve as a technical expert on diesel generator components, explaining specifications and applications with confidence.

• Manage inventory by sourcing parts from approved vendors and coordinating stock levels for high-demand items.

• Educate customers on installation, maintenance, and troubleshooting of generator parts, offering guidance or referring them to technical resources.

• Diagnose and resolve customer concerns related to generator performance by recommending appropriate parts or solutions.

• Maintain accurate records of customer orders, communications, and transactions using company systems.

• Support sales initiatives by promoting relevant products and building strong client relationships.

• Stay informed about industry developments, new products, and competitor offerings to enhance customer support.

• Collaborate with internal teams, including sales, service technicians, and inventory personnel, to ensure seamless customer experiences. Requirements • Strong technical knowledge of diesel generators, including engines, alternators, control systems, and electrical connections.

• Proven experience in parts sales, technical support, or equipment servicing, preferably within the power generation or heavy equipment industry.

• Excellent verbal and written communication skills for explaining technical concepts to non-experts.

• Demonstrated ability to deliver high-quality customer service and build productive client relationships.

• Proficiency in using technical manuals, diagrams, and diagnostic tools to identify suitable parts.

• Ability to work effectively in team settings, collaborating with sales and service personnel.

• Familiarity with inventory management systems and office applications such as Excel, Word, and Outlook.

• Commitment to staying updated on industry trends and advancements in diesel generator technology. TalentMatch®

•Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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