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Description We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Mt. Vernon, Illinois. This role involves hands-on support for infrastructure deployment, equipment management, and ensuring secure connectivity to our systems. The ideal candidate will bring proven expertise in desktop support and demonstrate a reliable ability to manage technical tasks independently.

Responsibilities:

• Assist with redeploying infrastructure in collaboration with remote teams.

• Verify security protocols and establish secure tunnels connecting systems.

• Conduct inventory assessments and breakdown of equipment.

• Serve as the on-site technical representative, providing hands-on support to remote teams.

• Troubleshoot and resolve issues related to desktop hardware and software.

• Ensure seamless integration of virtual infrastructure with existing systems.

• Collaborate with AT& T to complete connectivity tasks efficiently.

• Document processes and maintain accurate records of equipment and system changes.

• Test and deploy desktop imaging solutions to meet operational needs. Requirements • Strong proficiency in managing PC desktops and workstations.

• Hands-on experience with Active Directory administration.

• Solid knowledge of desktop hardware and troubleshooting techniques.

• Expertise in Microsoft Windows 10 operating system.

• Proven ability to deploy and manage desktop imaging solutions.

• Ability to meet any necessary pre-employment requirements is preferred.

• Demonstrated ability to work independently and efficiently in technical environments. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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