• Client Services Coordinator

    Robert Half Office Team (Rancho Bernardo, CA)


    Description

    A well-established organization is seeking a highly organized and service-oriented Client Services Coordinator to act as the operational hub between clients and internal teams. This role is perfect for someone who excels at coordination, communication, and delivering a consistently high-quality client experience.

    Position Overview

    The Client Services Coordinator ensures that client requests are handled efficiently, documentation is accurate, and communication flows seamlessly across departments. This role plays a critical part in maintaining client satisfaction and long-term retention.

    Key Responsibilities

    + Serve as the primary point of contact for client inquiries and service requests

    + Coordinate client onboarding, documentation, and ongoing service needs

    + Maintain accurate client records in internal systems and databases

    + Liaise between clients and internal teams to ensure timely delivery of services

    + Prepare client-facing materials, reports, and correspondence

    + Track service requests, deadlines, and follow-ups to ensure resolution

    + Support account managers and leadership with administrative coordination

    + Assist with process improvement initiatives to enhance client experience

    + Uphold confidentiality and compliance standards

    Requirements

    + Associate’s or Bachelor’s degree preferred

    + 2–4 years of client services, customer success, or administrative experience

    + Strong attention to detail and organizational skills

    + Excellent verbal and written communication abilities

    + Ability to manage multiple priorities in a fast-paced environment

    + Professional demeanor with strong interpersonal skills

    + Proficiency in Microsoft Office and CRM or client management systems

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

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