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Collections Specialist
- Robert Half Accountemps (Portsmouth, VA)
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Description
We are looking for a dedicated Collections Specialist who will be responsible for managing and optimizing collection processes while ensuring compliance with industry standards.
Responsibilities:
• Handle both commercial and consumer collection accounts, ensuring timely resolution and payment.
• Analyze credit data to assess the risk and establish appropriate collection strategies.
• Maintain accurate records of billing and collection activities to ensure proper documentation.
• Communicate effectively with clients to address payment issues and negotiate solutions.
• Monitor outstanding accounts and follow up consistently to reduce delinquency rates.
• Prepare detailed reports on collection performance and provide insights for improvement.
• Ensure compliance with relevant laws and regulations in all collection activities.
Requirements
• Proficiency in managing collection processes and billing systems.
• Excellent communication and negotiation skills.
• Ability to handle sensitive financial information with discretion.
• Strong analytical skills and attention to detail.
• Ability to work collaboratively in a team-oriented environment.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .
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