• Director of Patient Access

    Robert Half Finance & Accounting (Appleton, WI)


    Description

    We are currently seeking an experienced and dynamic Director of Patient Access to join a healthcare organization in Appleton, WI. This critical leadership role offers you the opportunity to oversee all patient access operations, drive process improvements, and provide strategic direction to ensure exceptional service for patients and their families.

    Key Responsibilities:

    + Lead and manage all functions related to patient registration, scheduling, insurance verification, pre-authorization, and admissions

    + Develop and implement policies and procedures to maximize efficiency, patient satisfaction, and regulatory compliance

    + Mentor, train, and supervise a team of patient access managers and staff

    + Utilize data-driven insights to identify areas for process improvement and implement best practices

    + Partner with other departments, including revenue cycle, finance, and clinical teams, to ensure smooth patient flow and positive patient experiences

    + Monitor key performance indicators and ensure department goals are met

    Requirements

    + Bachelor’s degree in Healthcare Administration, Business, or related field

    + 5+ years of progressive experience in patient access, revenue cycle, or healthcare operations, with at least 2 years in a leadership role

    + Proven track record of managing teams and driving process improvements in a healthcare setting

    + Strong knowledge of regulatory requirements and insurance processes

    + Excellent communication, problem-solving, and leadership skills

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

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