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Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$72,280 - $108,160 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Sales & Customer Distribution Support

Job Description:

The Live Experiences Team at TD Bank is dedicated to deepening the connection between the TD brand and its customers, as well as enhancing the employee value proposition through a wide range of interactive experiences. These experiences can be in-person, live-streamed, or hybrid, ensuring that we engage our audience in the most effective way possible.

Our team operates as a centralized resource, providing invaluable support to all lines of business across the U.S. and selected enterprise lines of business. We consider the entire attendee and stakeholder journey, from the first communication they receive to the post-experience survey, creating a seamless and impactful experience.

The Senior Events Planner is responsible for planning, managing and executing on diverse internal and/or external events: Meetings, road shows, conferences, stakeholder events and experience-based marketing programs. The Senior Events Planner acts as a key consultant to the business on all aspects of event planning and/or integrating the delivery of the event within the business strategy.

Depth & Scope:

+ Expert level event planning professional role requiring in-depth knowledge/expertise in own domain/field of specialty and working knowledge of broader related areas

+ Integrates the broader organizational context into advice and solutions within own area

+ Understands the industry, competition and the factors that differentiate the organization

+ Conducts specialized event planning research and provides insights to drive recommendations/solutions for event planning development

+ Applies best practices to implement processes, product or service improvements

+ Acts as a subject matter expert within their own area of specialty or as a resource for others

+ Leads projects of moderately to complex risk and resource requirements; may lead end-to-end processes or functional programs

+ Contributes to setting standards within area of expertise

+ Solves complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders

+ Uses advanced methods to contribute to new solutions and recommend standards against which others will operate

+ Impacts a range of functional programs and operations across own and related teams

+ Interprets guidelines, standards, policies and results of analyses to inform decision making at senior levels

+ Builds stakeholder alignment in leading projects and activities; may provide process and subject matter advice at senior levels

+ Works independently as a senior lead and guides others within area of expertise

+ Identifies and leads problem resolution for complex issues at all levels

Education & Experience:

+ Undergraduate degree

+ 5+ years relevant experience

+ Thorough knowledge of Microsoft Office, including advanced skills in Excel, PowerPoint, OneNote and Project

+ Experience working within a marketing department with an intermediate understanding of general marketing practices and principles

+ Fluent in digital marketing terms, processes and tools via TD's internal DMIQ training curriculum

+ Experience working with industry-accepted Strategic Meeting Management Platforms

+ Demonstrated experience managing budgets more than $1MM total

+ Experience obtaining city permits (fire, building and special events)

+ Ability to formulate robust experience-based strategies, deployments and analytics that drive brand awareness and business results

+ Experience developing and delivering on-site, remote and virtual events

+ Advanced verbal, presentation and written communications skills

+ Experience working with and administering a ticket management platform

+ Experience working within the Financial Services industry preferred

Preferred Skills:

+ In lieu of an undergraduate degree and 5+ years of relevant experience, TD will consider those with a bachelor's degree and 3+ years of relevant experience.

+ Corporate event planning experience is preferred.

+ Relationships with best-in-class external vendors within the events and hospitality space

+ Ability to deliver end-to-end white-glove event experiences from concept and design through execution and post-event analysis across client meetings, conferences, offsites, trainings, and sponsorships.

+ Ability to oversee all event logistics, including design, registration, communication, travel, hospitality, food & beverage, production, and content delivery.

+ Implement and manage the relationship with key event-technology providers, ensuring cutting edge technology is used to continually innovate event offerings, improve communication, and enhance attendee experience.

+ Ability to manage event budgets, negotiate and execute contracts, and ensure compliance with internal policies.

+ Define and measure event success through KPIs and analytics.

+ Leverage data insights to continuously improve planning, attendee experience, and business impact. Provide regular reporting and insights to senior leadership on event performance and alignment with strategic goals

+ Bring forward new ideas as to how we can bring the TD brand to life through innovative experiences that support our brand strategy.

+ Elevate the brand experience with distinctive programs that engage clients, employees, and executives.

+ Drive continuous innovation, staying on the pulse of event industry trends and best practices, ensuring the latest advancements are creatively integrated into planning and execution.

Customer Accountabilities:

+ Provides professional expertise in the design, development and execution of various internal/external events: Meetings, road shows, conferences, stakeholder events and experience-based marketing programs for assigned business(s)/across multiple functional areas or at the enterprise level

+ Plans and leads the delivery of events organized and ensures alignment with business strategy and TD brand, negotiates contracts, including review of clauses

+ Monitors and understands industry trends; identifies issues and opportunities and provides recommended action to appropriate stakeholders; gathers and integrates information/research and interprets existing views of the target audience to support the development of future events

+ Ensures that the TD brand is incorporated and protected during the events organized

+ Evaluates the effectiveness of the planned event after execution, and analyzes feedback from various internal attendees and/or partners

+ Provides functional/business level communications on event planning activities to ensure messages to stakeholders and/or internal/external partners are consistent, appropriate and aligned to business strategies and management direction

Shareholder Accountabilities:

+ Ensures respective events and programs are well managed, meet business needs, comply with internal and external requirements and align with business priorities

+ Manages budget development and execution for related events

+ Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate

+ Has expert knowledge of practices and procedures within own area of responsibility and keeps abreast of emerging trends for own business/functional area

+ Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high-risk activities as necessary

+ Participates in cross-functional/enterprise initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations and develop/deliver presentations/announcements to management or broader audience

+ Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations and assess the effectiveness of programs/policies/practices

+ Follows evolving regulatory requirements and assesses potential impacts

+ Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team Accountabilities:

+ Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest

+ Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit

+ Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques

+ Participates in personal performance management and development activities, including cross training within own team

+ Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities

+ Contributes to team development of skills and capabilities through mentorship of others and by sharing knowledge and experiences and leveraging best practices

+ Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships

+ Contributes to a fair, positive and equitable environment that supports a diverse workforce

+ Acts as a brand ambassador for your business area/function and the Bank, both internally and/or externally

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

+ Domestic Travel – Frequent

+ International Travel – Occasional

+ Performing sedentary work – Continuous

+ Performing multiple tasks – Continuous

+ Operating standard office equipment - Continuous

+ Responding quickly to sounds – Occasional

+ Sitting – Continuous

+ Standing – Occasional

+ Walking – Occasional

+ Moving safely in confined spaces – Occasional

+ Lifting/Carrying (under 25 lbs.) – Occasional

+ Lifting/Carrying (over 25 lbs.) – Never

+ Squatting – Occasional

+ Bending – Occasional

+ Kneeling – Never

+ Crawling – Never

+ Climbing – Never

+ Reaching overhead – Never

+ Reaching forward – Occasional

+ Pushing – Never

+ Pulling – Never

+ Twisting – Never

+ Concentrating for long periods of time – Continuous

+ Applying common sense to deal with problems involving standardized situations – Continuous

+ Reading, writing and comprehending instructions – Continuous

+ Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards)

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at [email protected] . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.