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IT Support Specialist

Schedule: Monday–Friday, 8:00 AM–4:00 PM (On-site)

Pay: $22–$25/hour (35-hour work week)

Start Date: ASAP (contingent on onboarding completion)

About the Role

Our client, a leading technology service provider supporting multiple school districts in Westchester and Rockland Counties, is seeking an IT Support Specialist to join their team. This organization manages infrastructure, telecommunications, systems, and service desk support for over 40 districts.

As an IT Support Specialist, you will provide hands-on support for classroom technologies and district IT systems. Responsibilities include troubleshooting and maintaining devices such as Chromebooks, PCs, Windows devices, Smart Boards, iPads, and other educational technologies. You will work closely with district staff and leadership, including Directors of Technology, so strong communication and interpersonal skills are essential.

Key Responsibilities

+ Troubleshoot and support classroom technologies (PCs, Chromebooks, Smart Boards, iPads)

+ Configure and manage user profiles (Active Directory or similar)

+ Perform workstation setups, installs, and basic network upgrades

+ Support virtual server environments and email troubleshooting

+ Configure and troubleshoot printers, routers, switches, and LAN/WAN connections

+ Assist with server hardware configuration and network operations

Required Skills & Experience

+ 1–3 years supporting Active Directory (user adds/removes, password resets)

+ 1–3 years troubleshooting Microsoft network configurations (ping, IPconfig, VLAN, DHCP, DNS, LDAP, subnets)

+ Experience supporting mobile devices (iPads, Chromebooks) and Smart Boards

+ Strong knowledge of Windows 10

+ Excellent communication and customer service skills

Soft Skills (Huge Plus)

+ Strong interpersonal skills and ability to work well with end users and district leadership

+ Ability to explain technical concepts in simple terms

+ Problem-solving mindset and adaptability in a fast-paced environment

+ Professional demeanor and customer-first attitude

Employee Value Proposition

+ Exposure to enterprise-level infrastructure technologies in an educational environment

+ Opportunity to grow networking skills and advance your IT career

+ Excellent benefits upon conversion:

+ 18 paid holidays

+ 3 weeks vacation

+ NY State pension after 1 year

+ Low-cost medical benefits

+ 35-hour work week for great work/life balance

Job Type & Location

This is a Contract to Hire position based out of Carmel, NY.

Pay and Benefits

The pay range for this position is $22.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Carmel,NY.

Application Deadline

This position is anticipated to close on Jan 22, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.