• Customer Service Representative…

    Astrix Technology (Canton, GA)


    Customer Service Representative (Shipping/Receiving)

     

    Supply Chain & Logistics

    Canton, Georgia, US

    + Added - 08/01/2026

     

    Apply for Job

    Pay Rate Low: 23 | Pay Rate High: 25

    + **Pay Rate** : ~$25/hr

    + **1st shift** ~8a-5p M-F

    + **Location** : onsite in Canton, GA

     

    _This individual will be working as a customer service representative within a warehouse setting within the chemical industry!_

    Daily Tasks/ Processing Orders:

    - Answer phones

     

    - Take & process orders

     

    - Confirm shipping address & PO #

     

    - Confirm pricing & delivery date

     

    - Review customer AR and make collection calls as necessary

     

    - Complete bill of lading

     

    - Send confirmation to customer (ie: ship date, tracking #, etc.)

     

    - Invoice all shipped orders

     

    - Coordinate UPS shipments

     

    - Manage certain blanket orders

     

    - Manage price corrections/updates for domestic customers

     

    - Update Goldmine & Customer database as necessary

     

    - Process sample requests

     

    - Respond to MSDS requests

     

    - Manage quote requests

     

    - Oversee all equipment orders and technical support

     

    - Update Dispenser, shuttles and die central system leasing and equipment retrieval if needed.

     

    - Oversee all outgoing shipments

     

    - Change back up tape for our server

    Weekly Duties:

    - Quote LTL ,Volume, and bulk shipments

     

    - Approve all customer related freight bills

     

    - Meet with freight reps

     

    - Advise sales reps on accounts. (Monica, Angel, and Angela)

     

    - Oversee Warehousing in California and Canada

     

    - Enter RMA’s for all returned equipment or products.

     

    - Provide technical support to customer calls on minor topics.

     

    - Weekly sales report for Monica

     

    - Verify & Enter vendor/supplier invoices

     

    - Get appropriate approvals and account distributions for AP invoices

     

    - File open AP invoices for payment

     

    - File paid vendor/supplier invoices

    Monthly Duties:

    - Close all orders for Month end

     

    - Set up all requirements for trials

     

    - All other reports requested by Sales Reps or Management

     

    - E-mail Monthly Sales Report to each sales rep.

     

    - E-mail detailed Sales Report for each sales rep. to Rodney

     

    - E-mail Monthly Sales Report (converted into lbs) for Jack for all products sold each month

     

    - E-mail current domestic AR report to each sales rep.

     

    - Maintain domestic AR/Collections & make calls as necessary

     

    - All other reports requested by Sales Reps or Management

    INDBH

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.