"Alerted.org

Project Access Program Coordinator

Print (https://www.governmentjobs.com/careers/nashville/jobs/newprint/5193374)

Apply



Project Access Program Coordinator

Salary

$62,595.00 Annually

Location

Nashville, TN

Job Type

Full Time Health Civil Service

Job Number

HEA08238

Division

Health

Department

HEA Maternal Child Adolescent

Opening Date

01/09/2026

Closing Date

1/19/2026 11:59 PM Central

+ Description

+ Benefits

+ Questions

Position Description

The Population Health Bureau Health Access Division is hiring a Program Coordinator to serve as the primary resource for uninsured Davidson County residents seeking primary health care, specialty care, and pharmacy services through Project Access Nashville, Project Access Nashville Specialty Care, and the Affordable Care Act (ACA) Marketplace. The Program Coordinator works with a team of individuals who support insurance enrollment and resource navigation for uninsured and underinsured residents. This is a non-supervisory position that reports to the Health Access Division Director.

This position is with the Nashville Davidson County Public Health Department. Please direct all calls to the Public Health Human Resources Department

(615) 340-5640

Typical Duties

1. Using a high degree of subject matter expertise, excellent customer service skills and knowledge of current enrollment requirements during face-to-face encounters, assists residents to complete enrollment in an available insurance plan: Prenatal Presumptive for pregnant women and the ACA Marketplace (during staff shortages); Maintains all required certifications and applicable trainings for Health Access Division operations including but not limited to Center for Medicaid and Medicare Services (CMS), TennCare and Tennessee Eligibility Determination System, Patient Tracking Billing Management Information System (PTBMIS) and Patagonia Electronic Health Record; Completes data entry and maintains accurate customer records in accordance with Health Access Division policies and protocols.

2. Assists with eligible uninsurable residents’ navigation of Project Access Nashville resources, including Project Access Specialty Care as well as Safety Net resources; uses problem-solving and systems thinking skills to support resident connection to a medical home; provides education to and referrals for residents on local community, faith-based, and Federally Qualified Health Centers (FQHC) resources.

3. Serves as the Health Access Division lead coordinator for outreach and education events; promotes Health Access services in community settings and partners with internal and external work units/agencies at least quarterly to raise awareness of insurance and healthcare resources.

4. Collects data on Health Access Division-related performance metrics; identifies service delivery gaps and recommends solutions to enhance program effectiveness; prepares quarterly and annual performance reports as well as ad hoc reports as requested.

5. Performs other duties as assigned, consistent with position classification, even if not related to job title; may support program coordinator team and oversee health access initiatives, ensuring alignment with organizational goals and compliance with state and federal regulations.

Minimum Qualifications

Bachelor’s degree from an accredited college or university in Public Health, Health Education, Community Health, or a related field, and two (2) years of progressively responsible full-time paid employment in a related field are required.

Preferred Experience, Knowledge, Skills, and Abilities

• Must be available to work occasional weekend and evening hours to support outreach and community engagement activities as well as ACA Marketplace open enrollment (November 1 – January 31st annually) and special enrollment periods, interfacing with residents throughout Davidson County.

• Must demonstrate data entry accuracy with minimal key stroke errors.

Full-time, Civil Service positions -

10 Vacation Days per year (increasing after 5 years of service)

1 Sick Day per month

12 Paid Holidays per year

Public Safety - Sworn and Civilian positions -

20 vacation days per year

3 Personal days per year

1 Sick Day per month

12 paid holidays per year

Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.

Full-time, Non Civil Service positions - contact hiring department for benefits information

Seasonal/Temporary positions - no benefits offered.

01

Are you a current Metro Public Health Employee ?

+ Yes

+ No

02

Do you have a Bachelor's Degree from an accredited college or university in Public Health, Health Education, Community Health, or a related field?

+ Yes

+ No

03

Do you have two (2) years of progressively responsible full-time paid employment in a related field required?

+ Yes

+ No

04

Are you available to work occasional weekend and evening hours to support outreach and community engagement activities, as well as ACA Marketplace open enrollment (November 1 – January 31st annually) and special enrollment periods, interfacing with residents throughout Davidson County?

+ Yes

+ No

05

Are you able to demonstrate data entry accuracy with minimal key stroke errors?

+ Yes

+ No

06

I understand that all related work history/experience, education, certifications and/or licenses must be reflected on my application for this position. I further understand that an incomplete or misleading application may result in disqualification.

+ Yes

Required Question

Employer

Metropolitan Government of Nashville & Davidson County

Address

Human Resources Division 700 President Ronald Reagan Way, Suite 201 Nashville, Tennessee, 37210

Phone

(615) 862-6640

Website

https://www.nashville.gov/departments/human-resources/employment-opportunities

Apply

Please verify your email address Verify Email