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Want a meaningful career where you can make a difference? Edward Jones sounds perfect for you.

Collaboration. Autonomy. Opportunity. Words our headquarters associates use when talking about working at Edward Jones. Words that describe what it's like being part of a firm where everyone is aligned toward a singular focus: serving the client. And everyone is working to make the firm better together - as they grow as individuals. If these words resonate with you, we should talk.

Job Overview

**Position Schedule:** Full-Time

This job posting is anticipated to remain open for 30 days, from 07-Jan-2026. The posting may close early due to the volume of applicants.

The Global Delivery Capabilities - Senior Manager will play a critical role in designing and operationalizing the global delivery workforce model for Edward Jones. This role partners with functional leaders and sourcing to develop scalable, cost-effective, and strategic workforce solutions across onshore, nearshore, and offshore locations with our strategic partners. The individual will ensure alignment between delivery models and enterprise strategy, supporting service design, sourcing alignment, and performance optimization. This position is ideal for a strategic thinker with consulting or operating model design experience who can translate business needs into practical, sustainable workforce strategies.

Key Responsibilities

+ Define and continuously refine Edward Jones' global workforce delivery model in collaboration with functional leaders

+ Develop tailored workforce strategies for each major function, ensuring alignment to delivery goals and enterprise transformation objectives

+ Partner with Sourcing to co-design offshore vendor contract frameworks that support functional strategies and enable flexible, scalable service delivery

+ Drive alignment between workforce model design and firm-wide strategic objectives, balancing experience, operational effectiveness and cost-efficiency

+ Monitor the performance and maturity of delivery models, recommending adjustments and scaling strategies as required

+ Act as a subject matter expert and internal advisor on global workforce delivery trends, risks, and opportunities.

Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page (https://secure.edwardjonesbenefits.com/fleet/public/index/f914262d-0362-4682-bd1e-0ccd25f1dfb1) .

**Hiring Minimum:** $120000

**Hiring Maximum:** $204300

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Skills/Requirements

Position Qualifications** **:

+ Bachelor's Degree

+ 6-10 Years experience

Technical Skills:

+ Deep understanding of global workforce and operating model design

+ Strong consulting background, with exposure to functional and enterprise-level delivery strategy

+ Familiarity with sourcing strategies, contract management, and vendor governance

+ Experience with workforce transformation in offshore/nearshore contexts, ideally including India

+ Knowledge of functional operations such as Digital, Data, Compliance, Finance, and HR

+ Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday

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Awards & Accolades

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/blog/?\_sft\_category=awards-accolades)

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/en-CA/blogs/?\_sft\_category=awards-accolades-en-ca)

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About Us

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report (https://careers.edwardjones.com/blog/edward-jones-releases-annual-purpose-inclusion-and-citizenship-report/?codes=DIRECT&utm\_source=DIRECT) .

•Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

\#LI-HO