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Job Description

The ideal Supply Chain Asset Protection Manager is skilled in time management, has strong verbal and written skills, and maintains confidentiality and high ethical standards.

KEY RESPONSIBILITIES:

+ Assume complete responsibility for building security and safety.

+ Maintain access control standards and expectations (e.g. Velocity and card access controls).

+ Respond to and report all store security and emergency situations, for example, administer first aid, escort hostile individuals from the building.

+ Respond to, report and support Violence in the Workplace process.

+ Partner with General Manager and other building leaders to educate employees about how to reduce loss of merchandise.

+ Observer vendor/visitor and employee behavior for indicators of theft.

+ Interview, hire and coach Asset Protection employees to ensure they meet performance standards and expectations.

+ Review and approve all reports to ensure that Loss Prevention incidents and cases are reported properly.

+ Take ownership of the training and execution of electronic walk-through metal detectors and hand-held metal detectors.

+ Assume responsibility for internal investigations program and ensure that processes are in place and being executed to identify and resolve internal loss situations in a timely and efficient manner.

+ Train building manager/manager-in-charge on opening and closing procedures for the building.

+ Maintain a high level of confidentiality.

+ Manage complexities of a building that may operate 24 hours a day to ensure that all Asset Protection, Safety and Security standards are always met.

+ Support buildings of 1,000+ core employees.

+ Support and contribute to the Supply Chain network priorities of ‘Safety, Team, Results

CORE COMPETENCIES:

+ Customer Focus: Builds strong customer relationships and delivers customer-centric solutions.

+ Drives Results: Persists in accomplishing objectives, even under tough circumstances. Has a track record of successfully achieving priorities.

+ Builds Trust: Gains the confidence and trust of others through honesty, integrity and authenticity.

+ Self-Development: Actively seeks new ways to grow and be challenged using both formal and informal development channels.

QUALIFICATIONS:

+ Proven success in investigations, loss prevention/asset protection and security procedures.

+ The ability to develop and maintain productive relationships with other employees and leaders.

+ Strong organizational, delegation and follow-through skills.

+ The ability to manage competing priorities in a fast-paced environment.

+ Computer proficiency, including use of monitoring and surveillance technologies.

+ A comprehensive understanding of both APIS and XBR(preferred).

+ Excellent communication and interpersonal skills

+ A calm head when dealing with safety and security issues; able to effectively respond and resolve safety/security issues

+ Accountability, initiative and a high level of ownership.

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

+ Medical/Vision, Dental, Retirement and Paid Time Away

+ Life Insurance and Disability

+ Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s (https://careers.nordstrom.com/#/contact-us/faq) for relevant information and guidelines.

• 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Nordstrom keeps job postings open for at least one day after the posting date.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$87,500.00 - $145,500.00 Annual

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben\_Overview\_16.pdf

Youtube Link: https://www.youtube.com/embed/X4GbsZsC1nw?si=WdUA2KNVTAZ13Zql

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!