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University of Pittsburgh Physicians (UPP) Division of Gastroenterology, Hepatology, & Nutrition is seeking a Practice Manager to lead its Shadyside, Greenville, and Hermitage practices. The practice manager will have oversight of clinic operations, inpatient services, and will work closely with the Shadyside GI Lab and Horizon OR for procedures.

In this role, you will work Monday-Friday, daylight hours. You will primarily work out of the Shadyside office but will also be required to travel to Hermitage and Greenville locations.

Purpose:

Responsible for directing, supervising and coordinating staff and operations at physician offices and clinic sites in order to provide quality, cost-effective care.

Responsibilities:

+ Manages daily operations at physician offices and clinic sites and coordinates work activities. Manages schedules and call-offs. Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.

+ Manages all functions of the financial and patient management system at physician offices.

+ Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).

+ Integration of new physicians into CMI practices.

+ Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.

+ Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.

+ Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.

+ Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.

+ Identifies and resolves work problems to ensure quality patient service.

+ Communicates effectively with senior management and physicians providing regular updates on operations.

+ Bachelors Degree + 3 years of management experience w/ 1 year healthcare experience

+ OR Associates Degree + 3 years healthcare experience and 3 years of management experience

+ OR High School Diploma + 5 years healthcare experience and 5 years of management experienceLicensure, Certifications, and Clearances:UPMC is an Equal Opportunity Employer/Disability/Veteran