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Sales Engineer
- Optimax Systems, Inc (Ontario, NY)
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Sales Engineer
A-SHIFT: (7:00am-3:30pm)
Minimum 40 hrs/week; overtime as needed
A unique corporate culture combined with a dynamic work environment:
At Optimax, we build lenses that power cutting-edge technologies in aerospace, defense, and consumer electronics. Our optics help shape breakthroughs that benefit humanity and protect our freedom. We offer a dynamic and collaborative work environment where innovation and teamwork thrive. We are looking for motivated individuals who are eager to learn, grow, and contribute to impactful projects.
Job Summary and Essential Job Duties:
As a Sales Engineer at Optimax Systems, you will be at the forefront of our mission to enable customer success. This role is responsible for creating high-value customer relationships, identifying and securing new business opportunities, and serving as a technical liaison between our customers and internal engineering and production teams. You will be instrumental in translating customer needs into manufacturable optical solutions, delivering exceptional service, and helping customers achieve their mission goals.
Through On the Job Training (OJT), the Sales Engineer will:
+ Build and maintain strong, trust-based relationships with new and existing customers across key markets.
+ Serve as a primary high-level technical and commercial point of contact, understanding customer requirements and ensuring alignment with Optimax capabilities.
+ Lead the quoting process by assessing customer specifications, working with engineering, and developing solutions that meet performance, delivery, and budget goals.
+ Drive new business growth by identifying opportunities, nurturing leads, and converting customer needs into booked orders.
+ Represent Optimax at customer meetings, industry events, trade shows, and technical conferences to promote capabilities and expand brand awareness.
+ Monitor market trends, customer roadmaps, and competitive landscapes to inform strategic direction and uncover new opportunities.
+ Collaborate cross-functionally with engineering, manufacturing, and leadership to ensure successful program execution and customer satisfaction.
+ Navigate changing priorities, complex technical requirements, and dynamic timelines while maintaining a commitment to customer success.
Advancement through the Sales Engineer ranks is attained via increasing levels of education, experience, industrial skills, math skills, computing skills, responsibility and leadership potential and effectiveness.
Education Requirements:
+ Bachelor’s degree in Optical Engineering, Physics, Mechanical Engineering, or a related technical field (or equivalent experience).
Minimum Requirements:
+ 3+ years of experience in technical sales, business development, or customer-facing engineering roles in high-tech manufacturing or optics preferred
+ Strong interpersonal, communication, and relationship-building skills.
+ Demonstrated ability to understand and explain complex technical concepts to both technical and non-technical audiences.
+ Self-motivated, resourceful, and eager to contribute in a collaborative, fast-paced environment.
+ Willingness to travel as needed (10–20%).
Compensation & Benefits:
Optimax offers competitive compensation based on experience and a comprehensive benefits package, including:
+ Bonus : 25% Monthly Profit Sharing
+ Tuition Assistance : Support for continuing education
+ Health Insurance : Medical, Dental, and Vision options
+ 401(k) : Retirement plan with employer match
+ Paid Time Off : Generous vacation and paid holidays
+ Other Benefits : Life Insurance, Disability Insurance, Health Savings Account (HSA)
Equal Opportunity Employer:
Optimax is committed to offering equal opportunity for all candidates. We encourage you to apply regardless of background, race, religion, gender, sexual orientation, age, disability, veteran status, or any other protected characteristic. Optimax will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
ITAR Compliance :
Due to federal regulations, employment at Optimax is limited to U.S. citizens or lawful permanent residents. (EEO) Optimax Systems, Inc. must comply with the International Traffic in Arms Regulations (ITAR) issued by the United States Department of State, Department of Defense Trade Controls. Because of the ITAR, Optimax must limit employment opportunities to US citizens or lawful permanent residents of the United States.
If you require an accommodation to apply for this position, please contact our Human Resources team at 585-265-1020.
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