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Job Description

We are seeking a Runbook / Control Room Specialist to join our client’s operations and release management team. This role focuses on preparing runbooks, monitoring batch jobs, and coordinating deployment activities. The specialist will collaborate with control room teams to ensure smooth execution of planned activities, manage operational processes, and facilitate communication across technical and business teams. This is a hands-on technical role requiring strong expertise in application, database, and operating system management, along with scripting and automation skills. This is 3x onsite in Plano, TX with an alternating shift schedule: 8am-5pm one week, 12pm-8pm the other.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• Minimum 5+ years of experience in application, database, and operating system management roles.

o Oracle Database

o SAP or Oracle Ledgers applications

o Windows or Unix operating systems

• Expertise in CI/CD processes and job monitoring.

• Hands-on experience with KornShell (KSH) scripting and automation.

• Familiarity with NDM Secure+, Netmap, and usefile entries.

• Experience with NDM and shell scripting for integration tasks.

• Knowledge of SDLC processes and Agile methodologies.

• Ability to configure, troubleshoot, and manage environment cutovers.

• Jira, Confluence, SharePoint, MS Office.

• Experience with Information Exchange Protocol (IXP)/ IX File Management.

• Bachelor’s degree in Computer Science, Information Technology, or related field.