• Patient Intake Coordinator

    Insight Global (Richardson, TX)


    Job Description

    A cancer treatment specialist group is seeking a Patient Intake Coordinator to support their growing needs. This team will be handling calls to get new patients registered and scheduled for an initial consultation appointment. The new patient coordinator will obtain patient records, demographic information, referral information and they will input it into the system and schedule the patient for their initial consultation appointment with the provider. When inputting patient information they will also check the patients eligibility and verify their insurance. The ideal candidate will have the ability to multitask and navigate different systems while taking care of the patient and providing top tier customer service. In this role you will be handling about 50-60 patient calls daily. This position is based in Texas and will be remote.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

    Skills and Requirements

    2 + yrs of healthcare experience registering and scheduling patients

     

    Experience verifying patient insurance and checking their eligibility

     

    Experience working in a call center environment and answering calls from a que

     

    Experience navigating different systems

     

    Strong attention to detail and ability to multi task

     

    Customer Service experience

     

    Remote in Texas

     

    HS Diploma or GED Experience with Athena or Leading Reach