"Alerted.org

Job Description

Customer is undergoing a major service model redesign, integrating lending servicing and product servicing into a unified customer-first structure. We are seeking a seasoned Senior Project Manager with deep organizational transformation experience.

This role requires exceptional political savvy, strong stakeholder influence skills, and the ability to deliver executive-ready materials with minimal oversight.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 10+ years end-to-end project management

• Proven experience leading organizational transformations involving:

• Role redesign

• Workflow integration

• Service model restructuring

• HR + people impacts

• Banking experience required (Commercial strongly preferred)

• Demonstrated ability to work with senior executives and navigate political landscapes

• Mastery in developing executive-ready decks and communication

Strong relationship-building, diplomacy, and influencing skills