• Community Relations Coordinator

    Insight Global (Houston, TX)


    Job Description

    Insight Global is seeking a Community Relations Coordinator for a large oil and gas client in Houston, Texas. This part-time role on the Community Relations & Employee Engagement team focuses on delivering exceptional customer service while managing employee ticket distribution and engagement initiatives. Acting as a primary point of contact, the position handles ticket availability inquiries, requests, and distribution for events such as the Houston Livestock Show and Rodeo, Houston Astros, Colorado Rockies, and Midland Rockhounds. Responsibilities include clear and professional communication via email, phone, and in-person interactions, accurate documentation of ticket assignments and usage, and maintaining detailed tracking logs using Excel or similar tools. The role also supports basic reporting on ticket inventory and employee participation, while identifying process improvements. Success in this position requires a positive, service-oriented attitude, strong listening skills, attention to detail, and the ability to manage daily employee interactions with professionalism and accuracy.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    Demonstrated customer service experience in a customer-facing role

     

    Excellent verbal and written communication skills.

     

    High attention to detail with strong organizational and follow-through abilities.

     

    Basic proficiency in Excel, including data entry, simple tracking, and maintaining organized records.

     

    Proven reliability, punctuality, and ability to maintain consistent availability.

     

    Ability to manage multiple requests while maintaining accuracy and professionalism. Advanced Excel skills, such as pivot tables, formulas, or data validation.

     

    Basic data analytics experience, including trend tracking or simple reporting.

     

    Experience supporting metrics, dashboards, or engagement reporting in an administrative or customer-service environment.