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Job Description

We are seeking a highly skilled TestGrid Lab Engineer to support and maintain a physical mobile and desktop device testing environment at our Kansas Headquarters. This role requires hands-on expertise in mobile automation, device configuration, and lab operations across iOS, iPadOS, and macOS platforms. The ideal candidate will be self-driven, detail-oriented, and comfortable working independently in a lab setting while supporting QA automation and testing teams.

Key Responsibilities

Mobile Automation & Framework Support

• Set up, configure, and maintain Appium servers for mobile automation testing

• Provide deep technical support for UIAutomator2 (Android) and XCUITest (iOS/macOS) drivers

• Troubleshoot automation failures related to devices, drivers, and test infrastructure

• Support Tosca and/or Java-based automation frameworks, including integration with physical devices

Device & Platform Testing

• Perform hands-on testing and validation on:

o iOS

o iPadOS

o macOS

• Ensure devices are properly configured, updated, and test-ready at all times

• Assist QA teams with device-specific issues impacting test execution

Mobile Device Configuration & Management

• Configure and manage mobile devices, including:

o Enabling and managing Developer Mode

o Adding, removing, and changing eSIMs

o Sideloading applications for testing purposes

o Managing devices using MDM (Mobile Device Management) solutions

• Maintain accurate device inventory and configuration documentation

Physical Lab Operations

• Support and maintain a physical device lab environment, ensuring:

o Devices are operational, charged, and securely stored

o Proper connectivity (Wi-Fi, network access, USB hubs, etc.)

o Lab cleanliness and organization

• Coordinate device usage and availability with internal teams

• Identify and resolve hardware, OS, or connectivity issues in the lab

Troubleshooting & Support

• Independently diagnose and resolve complex device, automation, and infrastructure issues

• Provide timely support to testing and automation teams

• Escalate issues appropriately while proposing practical solutions

Work Environment

• Onsite lab-based role

• Hands-on interaction with mobile and desktop devices daily

• Collaboration with QA, automation, and engineering teams

Compensation:

$50/hr to $60/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• Hands-on experience setting up and maintaining Appium servers

• Strong expertise in UIAutomator2 and XCUITest drivers

• Proven experience testing on iOS, iPadOS, and macOS platforms

• In-depth knowledge of mobile device configuration, including:

o Developer mode enablement

o eSIM management

o App sideloading

o MDM-based device management

• Experience with Tosca and/or Java-based automation frameworks

• Strong troubleshooting skills and ability to work independently in a lab environment

• Comfortable working onsite and handling physical devices daily • Prior experience supporting enterprise-level device labs

• Familiarity with TestGrid or similar device farm solutions

• Understanding of CI/CD integrations with mobile automation tools

• Excellent documentation and communication skills