"Alerted.org

Interview Type: Phone and In-Person *** Very long term project; expect to go for 4+ years ***W2 or c2c *** Onsite ***

Job Description:

Application & Systems Analysis:

+ Provide Tier 2/3 support and administration for SharePoint, Microsoft Teams, and Microsoft 365 (O365) services.

+ Develop and maintain SharePoint sites (IA, lists/libraries, pages, permissions, governance); troubleshoot SharePoint issues and optimize performance/usability.

+ .NET application development (C#/ASP.NET) to build and support internal tools, integrations, and services.

+ Support Marketing Cloud operations (campaign setup, user onboarding, data governance, integrations).

+ Provide agency‑wide application support across commonly utilized platforms, coordinating resolution with IOT/OTC and vendors.

Automation & Platform Development:

+ Power Platform development: design, build, and maintain Power Apps, Power Automate flows, and Power BI reports/dashboards to streamline operations and reporting.

+ Establish governance, ALM practices, environment strategies, and data loss prevention (DLP) policies for Power Platform solutions.

+ Integrate Power Platform with SharePoint, M365, and line‑of‑business systems using connectors and custom APIs.

Electronic Signature & Workflow:

+ DocuSign support: administer envelopes, templates, user permissions, and integrations (e.g., SharePoint/.NET/Power Automate).

+ Design end‑to‑end eSignature workflows with audit trails, retention, and compliance alignment; provide user training and documentation.

Project Coordination & Documentation:

+ Support procurement/contract activities (SPR drafting, PO tracking), vendor engagement, and change management.

+ Maintain SOPs, architecture diagrams, runbooks, and performance metrics for AV and IT services.

+ Coordinate knowledge transfer and onboarding for backups/new hires; contribute to training materials.

Cross‑Functional Collaboration:

+ Partner with program divisions, Finance, and Procurement to align technology solutions with operational needs.

+ Facilitate communication between technical teams and end‑users; drive adoption of collaboration platforms and automation.

+ Participate in agency planning and governance forums; propose improvements to service reliability, accessibility, and security.

Required Skills:

+ Bachelor’s degree in Computer Science, Information Technology, or related field; equivalent experience considered

+ Application systems analysis/programming in an enterprise environment. 5 Years

+ Demonstrated experience with AV/streaming platforms (e.g., Tricaster) and digital media workflows.

+ Hands on .NET development (C#, ASP.NET, REST APIs, SQL).

+ SharePoint site development/administration, Teams/M365 support, and Marketing Cloud operations

+ Power Platform (Power Apps, Power Automate, Power BI) solution development with governance best practices

+ DocuSign administration and workflow design, including integrations with M365/SharePoint/Power Platform.

+ Source control (Git), CI/CD fundamentals, testing, secure coding, logging/monitoring

+ API based integrations across enterprise systems

+ Strong communication, documentation, and stakeholder engagement skills

+ Excellent troubleshooting and problem solving; ability to triage live incidents calmly and effectively

+ Organizational skills to manage concurrent initiatives with clear prioritization

+ Commitment to accessibility, security, and compliance standards (records retention, audit trails)

Highly Desired Skills:

+ Microsoft certifications (e.g., Power Platform App Maker/Developer, Microsoft 365 Administrator, Azure Fundamentals).

+ Media production experience (video tuning/transcoding, podcast production and uploading)

+ Experience with video CDN platforms, media asset management, or enterprise content delivery.