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Operation Solutions Engineer
- Cisco (Miami, FL)
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The application window is expected to close by January 19, 2026.
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Candidate must reside in one of the posted locations in the Southeast US.
What You'll Do
As a Solutions Engineer for the US Commercial East South Operation (SECO), you will be focused on being a pre-sales field technical customer facing engineer influencing the most strategic and innovative parts of our business. You will spend your time with customers while collaborating with Account Teams, Connected Teams, Partners, and BEs. This is a leadership role and is focused on business outcomes through bringing high customer intimacy, thought leadership, and executive engagement.
Who You Are
+ Technical, trusted advisor to Commercial Account Teams, Customers, and Partners.
+ Bring thought leadership and deep knowledge across our solutions and architectures applying it across all verticals
+ Participate and lead high impact customer engagements through Tech Days, Connect, Cisco Experience Center Briefings, Executive Discussions, EFT opportunities, Stay Ready and Cisco Live and other similar events
+ Champion a culture of learning, coaching, and technical excellence
+ Develop Executive Relationships with our most strategic Accounts through trust, business acumen, and technical strategies
+ Drives focus on full lifecycle and adoption of our solutions partnering with our Services Sellers to position CX services offerings
+ Participate in any relevant advisory boards, tiger teams to represent Commercial customer feedback and needs, shaping the future of our portfolio and offerings
+ Help develop campaigns and initiatives for the Operation based on the needs of the business and growth and drive existing and new go-to-market strategies for the SE community
+ Ability to travel 50% of the time across the Operation, to customer briefings, etc.
BE Engagement and Field Influence
+ Innovation pilots and early field trials
+ Feedback loops from the field into development
+ Build and cultivate relationships with key BE stakeholders
+ Architecture messaging and enablement for Commercial audiences
Measure Impact
+ Business growth balanced across the portfolio
+ Focus on security growth
+ Lead by aligning new solutions to our most strategic growth opportunities to drive business outcomes for our partners and customers
+ Competitive takeouts
+ Franchise wins
+ Trusted Executive Leadership relationships in our most strategic accounts
Minimum Qualifications:
+ 5+ years industry experience, significant experience as pre-sales solutions engineer
+ Extensive experience with Cisco portfolio and competitive offerings
+ Proven track record leading strategic multi-architecture sales cycles, competitive takeouts, franchise wins, and driving innovation.
Preferred Qualifications:
+ CCNP Certified (CCIE/CCDE Preferred)
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $205,700.00 to $266,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
+ 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
+ 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
+ Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
+ Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
+ 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
+ Additional paid time away may be requested to deal with critical or emergency issues for family members
+ Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
+ .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
+ 1.5% of incentive target for each 1% of attainment between 50% and 75%;
+ 1% of incentive target for each 1% of attainment between 75% and 100%; and
+ Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$223,000.00 - $330,300.00
Non-Metro New York state & Washington state:
$217,200.00 - $315,300.00
* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
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