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Job Summary

Foster a clinic environment that provides exceptional customer service and delivers best in class patient  experiences, ensuring patient-centered care is top priority.

Role and Responsibilities:

+ Exemplify the Joint Ventures Culture by staying true to the Core Values, communicating the Vision and executing the Mission every day

+ Create a warm and welcoming clinic environment focused on patient-centered care

+ Communicate the brand’s mission through patient orientation and clinic tours

+ Educate patients on the benefits of chiropractic, our care options and services

+ Manage clinic’s patient flow in an organized manner to ensure maximum efficiency

+ Sell Wellness Plans and Packages best suited for patients based off of doctor’s prescribed treatment  plan

+ Assist patients with the completion of required forms

+ Drive to achieve clinic and company goals through execution of best practices and brand standards

+ Perform daily clinic operations including phone system management, transaction completion through POS software, patient account management, cleaning duties, inventory assessment, etc.

+ Support and follow company’s policies and procedures

+ Participate in marketing opportunities to support positive clinic health and growth

+ Contribute to a positive, healthy workplace culture that strives on team dynamics

+ Complete and accommodate additional tasks as required by the needs of the company

Qualifications

+ Determination to provide the highest levels of customer service

+ Enthusiastic about helping others and participating in a team environment

+ Strong organizational skills coupled with the ability to prioritize and multi-task

+ Polished, professional image representative of the brand

+ Believes in a Wellness lifestyle and preventative care

+ Proficient with Microsoft Office and social media platforms

+ Willingness to learn and grow

Requirements & Physical Demands

+ Availability Friday, Saturday, Sunday

+ High School Diploma or equivalent, Associates degree or higher preferred

+ 1-2 years Retail sales experience and/or marketing experience; office management a plus

+ Confidence in presenting and selling memberships and visit packages

+ Able to use office equipment—computer, scanner, fax and phone system

+ Flexibility to work weekends and evenings as required

+ Ability to lift and carry 20 pounds

+ Ability to sit and stand with reasonable accommodation

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