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About the Role:

The AML Operations (Ops) Manager is responsible for ensuring the Financial Investigations Department (FID) has an effective quality control program over fraud, Suspicious Activity Reporting, AML alert triage decisions, case quality, reporting requirements, enhanced due diligence documentation. The manager will oversee the QC analysts that perform the reviews. The manager will be responsible for maintaining the QC program, communication with FID stakeholders results of reviews, and review analyst work. In addition, the Manager will work directly with the FID Director of Risk and Compliance on building a second line monitoring and testing program that will review first line processes related to BSA/AML.

+ Supervise a team of Quality Control Analysts.

+ Manager the quality control process of completed BSA/AML and fraud work tasks to test for accuracy and quality within FID.

+ Maintain the Quality Control framework and update of all phases of processes and procedures used to conduct and develop a quality control program as needed

+ Review monitoring reports for management based on findings during quality control reviews.

+ Partner with associates and managers within Financial Investigations to conduct quality control and assurance reviews and provide effective feedback on quality control metrics.

+ Identify patterns, trends and anomalies within assigned review work with particular emphasis on trends or anomalies that present high inherent and residual AML risk to the company.

+ May be responsible for writing, updating and enhancing departmental procedures and approve updates written and conducted by other Quality Control Analysts; oversee and review the work of day-to-day work activities of QC analysts; conduct training for new and existing staff, providing feedback on work conducted by colleagues and assign/track work assignments for other analysts; work with internal audit and regulatory examiners to discuss QC findings.

+ Develop and implement a second line testing function to ensure compliance with applicable BSA/AML/OFAC related requirement within the first line.

+ Assist and mentor team members to improve overall efficiency, effectiveness, and career growth.

+ Drive process improvements to create greater effectiveness and efficiency within all areas of responsibility

+ Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.

+ Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.

+ Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.

+ May be asked to coach, mentor, or train others and teach coursework as subject matter expert.

+ Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.

+ Takes personal initiative and is a positive example for others to emulate.

+ Embraces our vision to become “Business Bank of Choice”

+ May perform other duties as assigned.

About You:

+ Bachelor's degree in business, criminal justice, law, accounting or related field (preferred)

+ 4-7 years — Experience in BSA/AML and/or Financial Crimes investigations with a financial institution. (Required)

+ 2-4 years — Supervisory/management experience leading teams to greater effectiveness. (Required)

+ Advanced data analysis skills.

+ Proven ability to lead teams.

+ Advanced understanding of the requirements in maintaining a BSA/AML program that meets regulatory expectations.

+ Advanced understanding of the recordkeeping and reporting requirements of the BSA as it pertains to Currency Transaction Reporting, Monetary Instrument Log recordkeeping, and OFAC screening.

+ Experience in using AML transaction monitoring systems and OFAC screening tools

The pay range for this role is $81,000.00 - $130,000.00.

The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.

**Primary Location:** Ability to work fully onsite at posted location(s).

2155 W Pinnacle Peak Rd Phoenix AZ 85027

Our Benefits:

We are proud to offer a competitive total rewards package including base wages and comprehensive benefits.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity:

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [email protected] .

To Staffing and Recruiting Agencies:

Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.