• Patient Access Representative

    Access Dubuque (Dubuque, IA)


    Patient Access Representative

    Southwest Health

    1 Positions

    ID: 80487

    Posted On 09/02/2025

     

    Refreshed On 01/04/2026

     

    Job Overview

    Requirements

    + Must have a high school diploma, GED, or equivalent.

    + Six months to one year experience with customer relations required

    + Knowledge of basic office procedures/equipment and computer systems required

    + Familiarization with medical terminology and prior health care experience preferred

    + Certification in Basic Life Support (BLS) preferred.

     

    Work Hours

     

    - We are seeking a casual (fill in as needed) Patient Access Representative.

     

    - We are seeking a full-time (36 hrs/ week) Patient Access Float to work four 9-hour days in various departments.

    Job Summary

    The primary responsibilities of the Patient Access Representative are to arrange for efficient and orderly registration of Emergency, Inpatients and Outpatients. A patient access representative ensures that accurate patient information is collected and that patients are aware of hospital policies and procedures. These duties will be performed in a ΓÇ£Customer orientedΓÇ¥ professional manner

    Contact Information

    Southwest Health

     

    Attn: Human Resources

     

    1400 Eastside Rd

     

    Platteville, WI 53818

     

    Phone: (608) 342-0998

     

    Email: [email protected]

     

    Fax: (608) 342-5015

     

    Benefits

     

    Southwest Health is truly an outstanding place to work. A full benefit package is available for employees working 20 hours/week or greater which includes: Health, Dental, Vision and Life insurance. Also available are long and short term disability, cell phone discount, flexible spending plan, paid time off, retirement plan with an employer contribution, fitness membership discount as well as use of exercise equipment at the facility.

     

    Primary Contact

     

    13894

     

    Miranda Koch

     

    HR Generalist, Human Resources

     

    608-342-4796

     

    Phone

     

    Phone

     

    Phone

     

    Fax

     

    [email protected]

     

    Email

     

    True

     

    False

     

    True

    Job Details

    Location

     

    Platteville, WI

     

    Job Type

     

    Employee

     

    Full/Part

     

    Full Time

     

    Benefits

     

    Health Insurance

     

    Dental Insurance

     

    Vision Insurance

     

    Life Insurance

     

    Retirement Plan

     

    PTO (Paid Time Off)

     

    Tuition Reimbursement

    Qualifications

    Education

    High School/GED

     

    Company ID

     

    1250

     

    Job REQ #

    \# Positions

    1

     

    Start Date

     

    20250902

     

    End Date

     

    20261230

     

    Featured Job

     

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    Southwest Health

    About the Company

    **Southwest Health** is a non-profit healthcare system offering southwest Wisconsin a range of services within our various facilities. Our locations include a hospital and clinic in Platteville, Southwest Health Behavioral Services, a clinic, Eye Center, and rehab services facility in Cuba City, Darlington, and Kieler Wisconsin.

     

    We are a model healthcare organization that provides the highest quality at the lowest possible cost to create healthier communities. The Joint Commission has awarded Southwest Health a full accreditation as a Health Care Organization because we strive to provide the best care possible and prove it by meeting the Joint Commissions' standards for high-quality care. Southwest Health has been named a Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. These awards and the awards won in the past, speak to the commitment Southwest Health has for safety, patient experience, and creating a healthier southwest Wisconsin. This accreditation marks Southwest Health' fourth consecutive year of receiving the Guardian Excellence award for inpatient Patient Experience.

     

    Southwest Health features four family medicine clinics, four Eye Center locations, Birth Center, a specialty services with cardiology, ENT, and Interventional Pain, a state-of-the-art Orthopedic Institute housing physical, occupational, and speech therapies, and 24-hour emergency services, to name just a few.