"Alerted.org

Working Title: MDA Salesforce Administrator

Job Class: Management Analyst 4

Agency: Minnesota Department of Agriculture

+ **Job ID** : 91285

+ **Location** : St. Paul

+ **Telework Eligible** : Yes

+ **Full/Part Time** : Full-Time

+ **Regular/Temporary** : Unlimited

+ **Who May Apply** : Open to bidders and to all qualified job seekers simultaneously. Bids accepted through 01/14/2026

+ **Date Posted** : 01/08/2026

+ **Closing Date** : 01/21/2026

+ **Hiring Agency/Seniority Unit** : Minnesota Department of Agriculture / Agriculture-MAPE

+ **Division/Unit** : Commissioner's Office / IT Business Staff

+ **Work Shift/Work Hours** : Day Shift, 8:00 a.m. - 4:30 p.m.

+ **Days of Work** : Monday - Friday

+ **Travel Required** : No

+ **Salary Range:** $33.48 - $49.66 / hourly; $69,906 - $103,690 / annually

+ **Classified Status** : Classified

+ **Bargaining Unit/Union** : 214 - MN Assoc of Professional Empl/MAPE

+ **FLSA Status** : Exempt - Professional

+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The purpose of this position is to administer, direct work, manage and coordinate the complex electronic customer data Salesforce system used to manage customer, licensing and inspection data at the Minnesota Department of Agriculture. This individual is responsible for administering day-to-day Salesforce platform activities such as user management, security and data settings, system and workflow configurations and related reports and documentation. This position also provides lead technical support for MDA users, performs data and system testing for quality assurance and functionality, and conducts work activities related to the research, develop and testing of new features and functionality. This position also is responsible for designing and delivering training to agency-wide staff and Salesforce users, as appropriate to their roles and responsibilities.

Minimum Qualifications

_To facilitate proper years of service crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held._

+ Three (3) years experience working with the administration of Salesforce and customer data management, including but not limited to analysis, quality assurance, reporting or auditing.

+ Project management and operational management skills sufficient to lead implementation of complex projects and manage them to successful completion.

+ Analytical skills sufficient to review complex program data, identify trends, and prepare reports that help leadership monitor progress and ensure compliance with regulations.

+ Communication skills in speaking, reading and writing, sufficient to understand very technical language and convey concepts, instructions and core concepts in plain language ti individuals without strong technical skills.

+ Ability to establish and maintain effective working relationships with others, both within MDA and with external contacts.

+ Customer service skills sufficient to assist staff with technical problems, and to act as a liaison between staff and MNIT staff when necessary to resolve a problem.

+ The ability to celebrate diversity and a strong commitment to a respectful and inclusive work environment.

Preferred Qualifications

+ Salesforce Administrator (ADM 201) certification

+ A bachelor’s degree in information systems management/development, Computers/Computer Technology, Data Analytics or another related field

+ Experience using Jira and Confluence

+ Experience working in Salesforce configuration, including custom objects, fields, workflows, and security settings

+ Experience with Salesforce automation tools (Flow, Process Builder, Workflow Rules)

+ Additional Salesforce Certifications (Platform App Builder, Experience Cloud, Service Cloud, etc.)

+ Experience working with Salesforce Lightning Platform and Lightning Experience

Additional Requirements

The Minnesota Department of Agriculture will not sponsor applicants for work visas, including STEM OPT extensions. All applicants must be legally authorized to work in the US.

A job offer will be contingent upon successfully passing a background check. It is the policy of the Minnesota Department of Agriculture, as part of its hiring procedures, to conduct background checks on the finalist(s) for positions within the agency. The background check may consist of the following components:

1. SEMA4 Records Check (applies to current and former state employees only)

2. Employment Reference Check

3. Driver’s License Check

4. Conflict of Interest Review

5. Criminal Background Check

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.