"Alerted.org

Working Title: Facility Infrastructure & Field Tech Supervisor

Job Class: Systems Supervisor

Agency: Minnesota IT Services

+ **Job ID** : 91245

+ **Location** : St. Paul

+ **Telework Eligible** : Yes \#LI-Hybrid

+ **Full/Part Time** : Full-Time

+ **Regular/Temporary** : Unlimited

+ **Who May Apply** : Open to all qualified job seekers

+ **Date Posted** : 01/09/2026

+ **Closing Date** : 01/15/2026

+ **Hiring Agency/Seniority Unit** : Minnesota IT Services

+ **Division/Unit** : MNIT Network and Communications Division

+ **Work Shift/Work Hours** : Day Shift

+ **Days of Work** : Monday - Friday

+ **Travel Required** : No

+ **Salary Range:** $42.32 - $72.61 / hourly; $88,364 - $151,609 / annually

+ **Classified Status** : Classified

+ **Bargaining Unit/Union** : 216 - Middle Management Association/MMA

+ **FLSA Status** : Exempt - Executive

+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,800+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of the Enterprise Services team, which delivers a full suite of services to state agencies, boards, councils, and commissions, and many central services to local government partners.

As a Facility Infrastructure & Field Tech Supervisor you will supervise and support the Facilities Infrastructure and Field Technical Support Section, ensuring that they can effectively and efficiently build and maintain network infrastructure systems.

**This position requires an employee to be onsite at 600 N Robert St, St Paul, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location** **.** Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services is available on a limited basis. Employees will be required to meet current telework eligibility requirements.

Minimum Qualifications

To qualify, candidates must clearly show all of the following qualifications in their resume. Resume tips available** here (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) **:

Position requires a minimum of four (4) years of experience supporting network technologies.

Experience must include:

+ Two (2) years of lead work or supervisory experience.

+ Proven leadership of technical teams delivering enterprise network services, including coaching, performance management, and cross-functional coordination.

+ End-to-end network project delivery: planning, organizing, scheduling, and implementing major network upgrades/migrations across multi-site environments.

+ Work with core networking domains: WAN, VPN, LAN, Wireless LAN, network design, installation, monitoring, and troubleshooting.

+ Vendor and contract management for network circuits (fiber/copper Ethernet), including procurement coordination, SLAs, and escalation management, and participation in budgeting processes.

+ Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding.

+ Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences.

Preferred Qualifications

+ Exposure to outside/inside plant cable maintenance and management, including fiber design, splicing coordination, and plant documentation.

+ Experience with advanced network services and architectures such as FTTP, DWDM, and SD-WAN.

+ Deep familiarity with TCP/IP and Ethernet services, including QoS, routing protocols (OSPF/BGP), and segmentation (VLANs/VXLAN).

+ Proficiency with network management and observability tools (e.g., SolarWinds, NetBox, Splunk, Wireshark, Cisco DNA Center, Aruba Central).

+ Track record of stakeholder communication at executive and customer levels briefings, status reporting, and translating technical issues into business impacts.

+ Relevant certifications (e.g., CCNP/Enterprise, JNCIP, CWNA/CWNP, ITIL Foundation) or equivalent demonstrated expertise.

+ Experience in public sector or large enterprise environments, including governance, standards compliance, budgeting cycles, and change management.

+ Proven ability to foster team development by promoting collaboration, trust, and knowledge sharing, while empowering individuals to achieve collective goals.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

+ SEMA4 Records Check (applies to current and past state employees only)

+ Criminal History Check

+ Reference Check

+ Social Security and Address Verification

+ Education Verification

+ CJIS Background Check

+ Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.