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_If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility ([email protected]?subject=Accommodation%20request)

_(accommodation requests only; other inquiries won't receive a response)._

Regular or Temporary:

Regular

**Language Fluency:** English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The Workforce Strategy Manager partners with TEMPO, HR, Finance, and Business Offices to design and execute the workforce strategy for the TD&O Wholesale Division. This role ensures alignment between business objectives and workforce planning by driving initiatives across strategic workforce planning, job architecture, skills development, capacity management, and location strategy. The manager also leads efforts to enhance teammate engagement and deliver training programs that support organizational growth and operational excellence.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Partner with Director of Workforce Management, Planning, & Engagement and leadership team to help set ET global workforce strategy for and apply strategy within ET business units in partnership with broader TIP team and BMOs.

2. Lead execution of ET workforce, talent, and/or engagement programs across ET and/or within designated ET business unit with a focus on balancing risk, sustainability, and financial targets to optimize ET’s workforce (including FTE, CW onshore and offshore) in partnership with ET Cost & Supplier Management.

3. Partner across TIP/ BMOs and with HR to influence and leverage enterprise-wide human capital programs, customizing for ET-specific business needs where required to support ET’s strategic plan.

4. Develop and mature appropriate metrics in partnership with ET Business Performance & Metrics to holistically report on ET’s workforce, talent, and engagement programs to ensure workplace requirements support staffing needs.

5. Explore, recommend, and implement opportunities for continuous business process improvement across workforce management, planning, and engagement, both within TIP and ET BMOs, with a one team mindset.

6. Communicate ongoing work, short-term outcomes, and long-term impacts with ET leaders, across TIP and ET BMOs, and with HR partners at a regular cadence to support ET’s strategic plan, in partnership with ET OCM support.

7. Proactively partner to identify and mitigate risks associated with ET’s workforce.

8. Fully participate Workforce Management, Planning, & Engagement operating model and potentially lead projects including technology, process, efficiency, and departmental initiatives.

9. Manage direct reports, including teammates and contractors (as needed).

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor degree and eight years of related experience or an equivalent combination of education and experience to include general business management, consulting-type work, human resources, or other disciplines related to business management and/or technology.

2. In-depth and broad knowledge within own professional discipline, such as finance, project management, change management, strategy development, etc.

3. Ability to interpret internal and external business challenges, and apply best practices to improve products, processes, or services. Ability to lead projects of significant complexity and risk exposure. Ability to exercise judgment in solving technical, operational, and organizational challenges.

4. Experience managing a team, including identifying and recruiting talent, managing performance, and making decisions about resource allocation.

5. Executive level communication skills, including negotiation, persuasion and ability to influence others to adopt a new perspective and handle interpersonal issues with tact and diplomacy.

Preferred Qualifications

**1.** Strategic Workforce Planning

a. Develop and maintain workforce plans aligned with business priorities and growth objectives

b. Forecast talent needs and capacity requirements to support operational and strategic goals.

2. Job Architecture & Skills Management

a. Define and maintain job architecture frameworks and skill taxonomies

b. Partner with HR and business leaders to ensure role clarity and career progression pathways.

3. Global Capability Center (GCC) Execution & Location Strategy

a. Drive execution of GCC initiatives and optimize location strategy for cost efficiency and talent availability

4. Capacity Management & Training

a. Monitor workforce capacity and utilization to ensure optimal resource allocation

b. Oversee training programs to build critical skills and support continuous learning

5. Teammate Engagement

a. Develop and implement engagement strategies to foster a high-performance culture

b. Collaborate with HR and leadership to enhance employee experience and retention

6. Governance & Reporting

a. Provide workforce insights and reporting to senior leadership for informed decision-making

b. Ensure compliance with organizational policies and workforce governance standards

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting

Constantly (More than 50% of the time)

Standing

Occasionally (Less than 25% of the time)

Walking

Occasionally (Less than 25% of the time)

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

Travel

Up to 25%

**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (https://benefits.truist.com/)

. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._

EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf)

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