• Patient Services Coordinator III

    Novant Health (Winston Salem, NC)


    What We Offer

     

    Patient Services Coordinator III

     

    Be the Heartbeat of Exceptional Care at Novant Health

     

    Position: Patient Services Coordinator IIILocation: Winston-Salem, NCDepartment: Ortho Clinic

     

    Employment Type: Full Time, M-F 8:00a-5:00p/No Weekends/No Holidays

     

    At Novant Health, we believe that remarkable care starts with remarkable people. As a Patient Services Coordinator III, you'll play a pivotal role in ensuring our patients receive seamless, compassionate, and efficient care from the moment they walk through our doors.

     

    What You'll Do

     

    + Schedule surgeries and related appointments accurately and efficiently.

    + Obtain insurance authorizations and verify coverage.

    + Communicate with patients regarding surgery dates, instructions, and financial responsibilities.

    + Maintain accurate records in the EPIC system.

    + Coordinate with hospitals, surgical centers, and vendors as needed.

    + Communicate efficiently between clinical, administrative, and surgical teams to ensure seamless workflow.

    What We're Looking For

    + Education: High School Diploma or GED, required.

    + Experience: One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience.

    + Additional skills required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.

    + Additional skills preferred: Proficient in use of all computer software utilized in practice.

     

    Why Choose Novant Health?

     

    + Be part of a diverse and inclusive team committed to delivering exceptional care.

    + Access to career advancement opportunities and continuous learning.

    + Benefit from our tuition reimbursement and loan forgiveness programs.

    + Contribute to a culture that values teamwork, community involvement, and the principle of "First Do No Harm".

     

    At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

     

    Job Opening ID

     

    138097