• Showroom / Customer Service Representative

    Bath Planet (Spokane Valley, WA)


    Showroom / Customer Service Representative

     

    Pay: $17.13–$20.00 DOE + Commission + Benefits

     

    Employment Type: Full-Time

    Regular Schedule:

    Tuesday–Friday: 10:00am–7:00pm

     

    Saturday: 8:00am–5:00pm

     

    Important: Hours will vary during home shows, special events, and peak seasons. Availability to work weekends to cover home shows is mandatory.

    About the Role:

    NW Bath Specialists is looking for a reliable, high-energy Showroom / Customer Service Representative who enjoys working with customers and wearing multiple hats. This is a front-facing role that combines phone work, showroom assistance, and event support. If you’re flexible, coachable, and customer-focused, we’ll train you to succeed.

    Responsibilities:

    + Handle inbound and outbound customer calls

    + Greet and assist customers in the showroom

    + Schedule in-home consultations and follow up with leads

    + Maintain accurate records using CRM software

    + Provide excellent customer service from first contact to appointment

    + Act as a jack of all trades, assisting with call center tasks, showroom needs, and events

    + Work required home shows and special events as scheduled

    Qualifications:

    + Experience with inbound and outbound calls preferred

    + Strong communication and customer service skills, over the phone and in person

    + Good time management and organizational abilities

    + Flexible schedule and ability to adapt to changing needs

    + High school diploma or GED required

    + Reliable transportation

    + Positive attitude and team-oriented mindset

     

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