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At Houston Methodist, the Environmental Services (EVS) Technician position performs a variety of general as well as moderately complex cleaning tasks in assigned specialty areas to provide a safe and attractive environment for patients, guests, and staff. This position maintains environmental and infection control standards within established policies and procedures. In addition, the Environmental Services Technician position follows Association of Operating Room Nurses (AORN) standards for turnover and terminal cleaning of procedure rooms. This position works with floor maintenance equipment and chemicals as well as handling and interaction with hazardous materials for appropriate disposal, conference room set ups and linen distribution, collection and tracking, as appropriate.

FLSA STATUS

Non-exempt

QUALIFICATIONS

EDUCATION

+ High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred

EXPERIENCE

+ One year of experience preferred

LICENSES AND CERTIFICATIONS

Required

+ DOTHAZMAT Certification (DOT) - Houston Methodist US Department Of Transportation Hazardous Materials Certification

Preferred

+ DL - Driver License - State Licensure

SKILLS AND ABILITIES

+ Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

+ Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

+ Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

+ Demonstrates the ability to access information both in the department and within the hospital system to support the department as appropriate

+ Multi-task oriented, ability to complete work within designated time frames

+ Ability to accurately and efficiently perform duties with minimal supervision

+ Demonstrate efficient and safe use of housekeeping equipment and chemicals

+ Ability to effectively communicate in a manner consistent with a customer service focus

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

+ Interacts in a positive, professional manner with patients, family and staff

+ Actively participates in meetings, huddles and with other team members using positive communication

+ Promotes a positive work environment and contributes to a dynamic, team focused work unit to achieve optimal results.

SERVICE ESSENTIAL FUNCTIONS

+ Responds promptly and positively to requests for assistance with directions and information from patients, staff and visitors

+ Promptly responds to all assignments to create an environment that is conducive for healing. Communicates and documents any facility or patient related issues to management, as appropriate.

+ Performs efficient room cleaning processes ensuring timely patient admissions

QUALITY/SAFETY ESSENTIAL FUNCTIONS

+ Follows department process for room cleaning and discharge inspections, as appropriate, with the goal of meeting or exceeding HCAHPS cleanliness scores.

+ Achieves discharge, daily room cleaning and assigned area turn-around times, as appropriate

+ During discharge activity, tracks, logs, and notifies appropriate management of safety and repair needs for equipment

+ Follows policies, procedures, and safety rules. Corrects minor safety hazards and observes standard infection control precautions and complies with OSHA standards

+ Performs one or more of the following: ◦ Follows proper cleaning/maintenance procedures for all floor types utilizing equipment, as appropriate. ◦ Collects, transports and disposes of solid/biohazard waste through proper procedures. ◦ Follows identified cleaning procedures, which may include utilizing specialty equipment, in assigned areas (e.g. surgical, procedural or isolation areas, etc.). ◦ Uses appropriate transporting techniques for clean or soiled linen and assists with quality assurance by examining, identifying and rejecting poor quality linen.

FINANCE ESSENTIAL FUNCTIONS

+ Appropriately uses and stores chemicals, paper goods, supplies, and equipment utilized during a shift. Reports, tracks and assesses wasteful practices.

+ Manages time effectively and prioritize department daily tasks, minimizing incidental overtime

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

+ Assumes responsibility for growth and development. Participates in continuing education and in-service programs. Actively participates in EVS shared governance, meetings or huddles by contributing ideas towards improving the efficiency and effectiveness of department processes

+ Fosters a positive and constructive teaching environment by engaging coworkers in learning opportunities that are valuable and in alignment with business objectives

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

+ Uniform: Yes

+ Scrubs: Yes

+ Business professional: No

+ Other (department approved): Yes

ON-CALL*

_*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below._

+ On Call* No

TRAVEL**

_**Travel specifications may vary by department**_

+ May require travel within the Houston Metropolitan area No

+ May require travel outside Houston Metropolitan area No

Company Profile:

Houston Methodist Emergency Care Center in The Woodlands is a full-service emergency facility that provides high-quality care in The Woodlands and Montgomery County — 24/7. The Emergency Care Center includes board certified emergency medicine physicians and specially trained emergency room staff; private treatment rooms; on-site emergency care services, including X-ray, CT, ultrasound and laboratory services; and free parking for patients. For conditions requiring hospital admission or further evaluation, patients will have direct, expedited admission to Houston Methodist The Woodlands Hospital, if needed.