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Introduction

At IBM Human Resources & Talent Transformation, we reimagine the way people work by combining AI, data, and human centered design. Our teams help close skill gaps, modernize HR models, and create engaging employee experiences on a scale. Working in HR at IBM means bringing technology and people. Streamlining processes, driving agility, and enabling leaders and employees to thrive. You’ll collaborate across the business to shape the future of work. With continuous learning, career growth, and a culture built on empathy and innovation, IBM offers the opportunity to make a real impact on organizations and people worldwide.

Your role and responsibilities

About the Job:

Red Hat Enterprise Applications team is seeking a Senior-Level IT Business System Analyst (BSA) in support of its committed spend applications. He/she will work alongside IT Developers, Business Partners, and Business Controls to ensure and document IT Processes and Procedures and support applications like, General Ledger, Accounts Receivable, Accounts Payable, RevStream (Revenue Recognition), and other Financial Oracle E-Business Suite Applications. The BA will assist with supporting and coordinating IT Technology controls. Configures system settings and options; plans and executes unit, integration, and acceptance testing to meet business requirements. May lead cross-functional linked teams to address business or systems issues The BA may be responsible for creating business cases and eliciting business requirements and process maps.

Business Systems Analyst: Analyzes complex business problems to be solved with automated systems. Identifies gaps and provides technical expertise in business requirements for system functional specifications and scales new and current systems, processes and procedures in a cost-effective manner. Configures system settings and options; plans and executes unit, integration and acceptance testing to meet business requirements. Designs details of automated systems. May provide consultation to users around automated systems.

May lead cross-functional linked teams to address business or systems issues. Survey Tip: May be client-focused, working in conjunction with Professional Services and Outsourcing functions. May include company-wide, web-enabled solutions. This role may encounter confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws.

What will you do:

* Developing Business Case documents, requirements and process maps, and representing the project at required forums

* Collaborate with business customers on requirements gathering and business analysis.

* Document use cases, create physical and logical data models and build deployment plans

* Working with multiple IT teams in support of audit activities.

* Work with technical developers and database administrators on production issues and project activities.

* Represent the team in meetings with stakeholders

* Perform functional designs, standard and custom configuration, functional testing, and release support

* Interact with cross-functional teams to deliver projects within committed time frames.

* Defining the scope of an actionable project, working in tandem with both Business and IT stakeholders

* Documenting issues and providing supporting documentation to the Business System organization to illustrate current state/problems, etc.

* Conduct training sessions for end-users

* Actively question and challenge customers to understand their requirements and design optimal solutions.

* Scaled Agile Methodologies Development Process (JIRA)

Required technical and professional expertise

* 5+ years of experience delivering projects as part of cross-functional, cross departmental teams, including work with ERP systems (Oracle EBS Financials)

* Experience in creating business cases, requirements documentation, and process maps

* Ability to build and maintain strong working relationships across Operations, Sales, and IT

* Experience modeling and defining data process flows between systems

* Strong written and verbal communication skills, with the ability to produce clear and concise documentation

* Expertise in facilitating meetings, webinars, and conference calls

* Experience in both business operations and IT solution delivery

Preferred technical and professional experience

* 5+ years of Consulting experience

* Experience with mid-scale (<$ 2 million) software development projects

* Experience with Internal Audit, Business Controls, or IT process controls

* Experience with Agile Methodology

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.