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Description

Position Summary

The Executive Medical Director for the East Region provides clinical leadership and expertise for the UNC Health Capacity Command Center – East Region. This role offers professional guidance to clinicians and operational leadership on matters related to managing interhospital patient flow and hospital capacity while optimizing staff engagement. The position is a 0.25 FTE administrative role and reports to the UNC HCS Executive Medical Director for Capacity Creation & Management, while partnering with the Executive Medical Director for the West Region.

Description of Job Responsibilities

+ Assists with the oversight and accountability of clinical services for UNC Health Capacity Command Center – East, including ensuring the goals and operating procedures of the department align with the priorities of UNC Health’s strategic vision. In partnership with Capacity Command Center Regional Satellite Director, they will:

+ Plan, develop, and evaluate clinical processes associated with the department’s operations

+ Partner with Capacity Command Center operational leaders and fellow Executive Regional Medical Director(s) to address EMTALA concerns

+ Take part in local regional satellite budgeting, clinical protocol alignment with the system, and local regional provider escalations as appropriate

+ Partners closely in dyad with Satellite Operations Director to ensure optimal patient, staff, and clinician experience while ensuring exceptional quality of care.

+ Participates in cross-collaboration with the operational and medical leadership from affiliated command center regional satellite(s)

+ Actively involved in outreach activities with affiliated and non-affiliated facilities utilizing local regional satellite services

+ Present and participatory in local capacity meetings

+ Leading Change - Identifies and enlists the support of key local physicians and groups to promote collaboration.

+ Takes steps to remove barriers or accelerate process pace related to patient flow and capacity management

+ Serves as a role model by demonstrating commitment to innovation and continuous improvement in organizational performance

+ Participates in system transfer case review, regional satellite case review and local quality meetings to optimize departmental success and address process change recommendations and escalation needs

+ Provides education regarding EMTALA and transfer center protocols to stakeholders and shares relevant data

+ Leading People – Supports local regional satellite staff toward meeting the organization's vision, mission, and goals.

+ Actively participates in, and encourages an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts

+ Treats sensitive or confidential information appropriately

+ Works collaboratively with provider stakeholders toward solutions that accomplish organizational objectives

+ Results Driven - Exceeds departmental and organizational goals and customer expectations.

+ Involved in local quality improvement activities and the development of clinical pathways and protocols integral to effective patient transfer and capacity management operations

+ Supportive of decisions that produce high-quality results by applying clinical influence, addressing challenges, and escalating risks affecting safe and efficient patient throughput

Qualifications/Competencies:

+ Board certified/eligible physician in their practice specialty

+ NC Medical License

+ Minimum 7 years of clinical practice; leadership experience preferred

+ Exceptional relationship building and networking skills

+ Skilled in creating effective partnerships with the medical staff, external providers, and others to improve safe patient flow

+ Outstanding communication skills; can express opinions openly and non-defensively

+ Strong work ethic, unquestionable integrity, and character

+ Approachable, flexible, and adaptable to change

+ Strong attention to detail and accuracy; excellent organizational skills

+ Visible leader who approaches leadership through regular, direct communication with command center staff, senior leaders, and affiliate/non-affiliate leaders, both provider and non-provider stakeholders

+ Possesses strong knowledge of the healthcare field including current and future capacity management and patient flow trends, its associated technology, and information affecting the field and organization

+ Ability to negotiate and maneuver through complex situations and resolve complicated problems and issues

For more information, please contact **Laura Oakes, MHA, CPRP** at [email protected] .

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Capacity Command Center

Work Type: Part Time

Standard Hours Per Week: 10.00

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Yes

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.