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R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

As a **Senior Manager, Central Delivery** , you will lead front-end revenue cycle delivery while actively leveraging data, automation, and AI-driven insights to improve performance. You’ll sit at the intersection of operations, analytics, and client leadership, translating complexity into action and helping teams move faster, smarter, and with less manual effort.

Here's what you can expect:

+ **Collaborate and contribute to high-performing teams** supporting front-end revenue cycle operations across large, complex care organizations

+ **Drive the shift from manual to technology-enabled workflows** , partnering with analytics, AI, and automation teams to reduce rework and improve outcomes

+ **Own performance management** —identify trends, surface risks, and execute action plans tied to KPIs (AR, access, pre-service, and related metrics)

+ **Use data as your primary language** —conduct analyses, ask better questions, and push beyond surface-level reporting to uncover root causes

+ **Serve as a trusted advisor** to client and internal leaders, clearly articulating insights, trade-offs, and recommendations

+ **Build executive-ready client narratives** , turning complex data into crisp, decision-oriented updates

+ **Standardize and scale what works** by developing reusable analytical models, dashboards, and presentation templates

+ **Coach and develop talent** , fostering curiosity, analytical thinking, and continuous improvement across your team

Who You Are

+ A **front-end revenue cycle leader** who understands access, scheduling, pre-registration, and patient financial workflows – prior experience is a positive but a willingness to learn is a must

+ Naturally **inquisitive and curious** —you ask “why” before “what,” and you’re never satisfied with shallow answers

+ **Highly analytical** , with advanced Excel skills and comfort working directly with large datasets

+ Able to **bridge operations and technology** , translating business problems into analytical or system-driven solutions

+ Confident influencing executives and frontline teams alike—without needing formal authority

+ Comfortable operating in **complex, matrixed, global environments**

Required Skills:

+ Experience in revenue cycle operations

+ Advanced **Excel proficiency** (modeling, pivot tables, Power Query, automation, etc.)

+ Demonstrated ability to analyze data and drive measurable performance improvements

+ Experience leading teams and managing work in outsourced or healthcare consulting environments

+ Excellent written and verbal communication skills

Strong Plus

+ Working knowledge of **SQL** and comfort querying data directly

+ Experience with **Epic** , particularly front-end workflows, reporting, or operational dashboards

+ Exposure to AI-enabled analytics, automation, or workflow optimization in healthcare or adjacent industries

For this US-based position, the base pay range is $100,838.24 - $127,950.31 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 10.00%

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. (http://go.r1rcm.com/benefits)

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf)

To learn more, visit: R1RCM.com

Visit us on Facebook (https://www.facebook.com/R1RCM)

R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com .