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Our client, a leader in the healthcare industry, is seeking a Complaint Investigations Tech to join their team. As a Complaint Investigations Tech, you will be part of the Quality Assurance Department supporting the complaint investigation and laboratory testing processes. The ideal candidate will demonstrate attention to detail, strong communication skills, and a proactive approach, which will align successfully in the organization.

**Job Title:** Complaint Investigations Tech

**Location:** Alameda, CA

Pay Range: $31/hr

Shift - 1:30pm - 10pm

What's the Job?

+ Implement and maintain the effectiveness of the quality system in accordance with industry standards.

+ Perform routine physical, chemical, or functional testing on products returned from the field due to customer complaints, utilizing various lab equipment.

+ Summarize and record all test data accurately, maintaining proper documentation of laboratory work.

+ Support timely processing of customer returns in compliance with ISO and FDA QS regulations.

+ Assist in maintaining compliance with regulations and standards affecting IVDs and Biologics.

What's Needed?

+ High School Diploma or GED required.

+ Good written and oral communication skills.

+ Knowledge of laboratory practices, including handling chemicals and biohazardous materials.

+ Ability to work in a team environment and follow standard operating procedures.

+ Willingness to learn and support complaint investigations if needed.

What's in it for me?

+ Opportunity to work in a dynamic and supportive healthcare environment.

+ Hands-on experience with laboratory testing and quality systems.

+ Potential for professional growth and development within the organization.

+ Supportive team environment focused on innovation and excellence.

+ Competitive work environment with adherence to labor laws and inclusive policies.

Upon completion of waiting period consultants are eligible for:

+ Medical and Prescription Drug Plans

+ Dental Plan

+ Vision Plan

+ Health Savings Account

+ Health Flexible Spending Account

+ Dependent Care Flexible Spending Account

+ Supplemental Life Insurance

+ Short Term and Long Term Disability Insurance

+ Business Travel Insurance

+ 401(k), Plus Match

+ Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.