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Description

The Centralized Learning Solutions (CLS) organization is on a mission to unify and elevate Amazon Operations Learning through scalable, high-impact training technology. Our products eliminate redundancy, accelerate learning outcomes, and enable every learner to thrive, advancing Amazon’s vision to become Earth’s Best Employer.

CLS partners across Worldwide Operations to deliver core AI, science, analytics, and content frameworks that strengthen capability, improve measurable performance, and embed learning directly into the flow of work.

As part of the AI and Agents initiative, you’ll join a cross-functional group of engineers, applied scientists, and TPMs building intelligent systems that power how 1M+ Amazonians learn through automation, personalization, and immersive simulation.

Key job responsibilities

- Architect and build large-scale distributed systems enabling end-to-end AI-driven learning workflows (e.g., Content Creation Management [CCM], Personalized Learning Experience [PLE], and AI Learning Coach frameworks).

- Lead design and delivery of production-grade services and APIs powering automation, content intelligence, multilingual translation, and workflow assistants across Amazon Operations.

- Implement and optimize AI integrations, leveraging AWS AI services (SageMaker, Bedrock, Comprehend, Translate) and custom LLM pipelines for content generation, validation, and personalization.

- Mentor and guide engineers in best practices for system design, code quality, and operational excellence; raise the engineering bar across the team.

- Drive cross-functional alignment with TPMs, Scientists, and Product Leads to translate business strategy into scalable technical solutions that deliver measurable impact.

- Ensure reliability and observability, implementing automation, monitoring, and CI/CD pipelines using CloudFormation, and CodePipeline.

- Contribute to long-term architecture vision, influencing build-vs-buy decisions, security posture, and cost optimization strategies for global learning platforms.

About the team

We operate at the intersection of technology, science, and learning strategy, pioneering the next generation of operational enablement tools. Every system we build contributes directly to Amazon’s mission of becoming Earth’s Best Employer, enabling every learner to thrive and every leader to perform at their best.

Basic Qualifications

- 5+ years of non-internship professional software development experience

- 5+ years of programming with at least one software programming language experience

- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience

- Experience as a mentor, tech lead or leading an engineering team

Preferred Qualifications

- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

- Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $151,300/year in our lowest geographic market up to $261,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.