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Adecco is assisting a local client recruiting Field Technical Support opportunities in New York, NY 10119. This is an excellent opportunity to join a winning culture and get your foot in the door with a Company that is a global tech company that designs and sells personal computers, printers, and related supplies. If Field Technical Support sounds like something you would be interested in, and you meet the qualifications listed below, apply now! Responsibilities for Field Technical Support include but are not limited to:

Responsibilities for Field Technical Support include but are not limited to:

• 3-5 Years Experience providing software/hardware support, server, cisco technology knowledge in a professional setting

• Proficiency with troubleshooting/supporting MS office suite of applications including MS Teams outlook and WinOS.

• Prior experience Assisting with administration of Virtual/Desktop/Laptop Management and infrastructure applications including VDI, patch management, encryption technologies, Anti-virus, incident/Request management

• Previous experience working in ServiceNow (a plus) ticketing system or similar

• Proficient in backing users’ data, recovering data, and reimaging users’ devices both remotely and at users' desk.

• Strong customer communication and service skills

• Knowledge of two factor authentication

• Must be able to work independently in a fast pace high profile environment

• Able to work onsite at location M-F 8am – 5pm local time with flexibility to stay after 5pm if needed

Candidates for Field Technical Support meet the following requirements to be considered:

• This is a professional banking setting with a high touch and executive level user community.

• Requires great customer service skills and ability to Configure, install, and test hardware components, hardware deployment replacements.

• Manage hardware and software service-related issues for end-users to prevent escalation, working in the ServiceNow Ticketing System.

• Providing cross-divisional troubleshooting by updating and maintaining tickets.

• Reimagine PCs, backing up and restoring user data. Installing and validating correct software versions on devices and confirm functionality.

• Utilize Wells utilities to troubleshoot end-user machine functionality.

• Documenting service events accurately in work orders and ticketing systems.

What's in this Field Technical Support position for you?

• Pay: $39/hr.

• Shift: 8:00 AM to 5:00 PM Mon to Fri

• Weekly paycheck

• Dedicated Onboarding Specialist & Recruiter.

• Access to Adecco’s Aspire Academy with thousands of free upskilling courses

This Field Technical Support being recruited by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Field Technical Support and other opportunities with Adecco, apply today!

**Pay Details:** $39.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance

**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.