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Adecco is assisting a local client recruiting for a Broker Agent Service Senior Analyst opportunity. This is an excellent opportunity to join a mission-driven organization that leverages technology to improve health outcomes and advance health equity on a global scale. If the Broker Agent Service Analyst role sounds like something you would be interested in, and you meet the qualifications listed below, apply now!

Responsibilities for a Broker Agent Service Analyst include but are not limited to:

+ Analyze and process new and existing agent requests related to Agent Lifecycle Management, including licensing, appointments, IDs, and contracting.

+ Own the onboarding process for assigned Employee and Vendor Telesales locations, ensuring agents reach “ready to sell” status.

+ Partner with Telesales Operations and Training teams to administer pre-licensing, exams, resident state licenses, notary, and fingerprinting processes.

+ Perform detailed reviews of submitted documentation for accuracy, completeness, and compliance.

+ Act as a liaison with producers, sales leaders, state Departments of Insurance, and the National Insurance Producer Registry.

+ Participate in business cycle initiatives such as AEP ramp-up, system testing, audits, background reviews, and exception processing.

+ Ensure all cases comply with internal policies, procedures, and federal and state regulations.

+ Identify risks, issues, and implement alternate solutions while contributing to internal quality and system enhancement efforts.

Candidates for Broker Agent Service Analyst must meet the following requirements to be considered:

+ High School Diploma or GED required.

+ Minimum of 2 years of experience in a production, auditing, or analyst role.

+ Intermediate proficiency in Microsoft Word, Excel (filtering, formatting, formulas), and Outlook.

+ Experience working across multiple system platforms.

+ Strong written and verbal communication skills, with the ability to lead or participate in meetings and presentations.

+ Excellent attention to detail with strong follow-through and organizational skills.

+ Ability to handle confidential and sensitive information with integrity and professionalism.

Preferred Qualifications:

+ Associate’s or Bachelor’s degree.

+ Six Sigma or Lean training.

+ Experience in sales support, customer care, call center operations, or insurance-related roles (licensing, compliance, claims).

+ Experience working remotely or on virtual teams.

+ Strong analytical and problem-solving skills with the ability to collaborate across all organizational levels.

What’s in this Broker Agent Service Analyst position for you?

+ Pay: $18.19/hour

+ Shift: Full-time, 40 hours per week

+ Location: Onsite

+ Assignment Type: Temporary

+ Weekly paycheck

+ Dedicated Onboarding Specialist & Recruiter

+ Access to Adecco’s Aspire Academy with thousands of free upskilling courses

This Broker Agent Service Analyst position is being recruited for by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this role and other opportunities with Adecco, apply today!

**Pay Details:** $18.19 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance

**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.