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Become a part of our caring community and help us put health first

Humana Healthy Horizons is seeking a motivated, detail-oriented Senior Insurance Product Content Project Management Professional to join our Medicaid Insurance Product Organization. This role offers a unique opportunity to contribute to the mission of a leading healthcare company committed to improving the health and well-being of the communities it serves.

The Senior Insurance Product Content Project Management Professional creates member communication content for insurance products with a focus on provider directories through research, analysis, content development and project management. The Senior Insurance Product Content Project Management Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The Medicaid Insurance Product Content team’s purpose is to ensure the accurate administration and communication of covered services in our Medicaid health plans.

Responsibilities include:

+ Partner with subject matter experts to define and deliver Provider Directories content adherent to contract requirements, RFPs and established processes.

+ Develop comprehensive project plans to outline scope, timelines, resources, and deliverables for Provider Directory new builds, monthly reviews, and annual reviews.

+ Create and execute project plans and timelines for Medicaid Welcome Kit new implementations, annual refreshes, and ad hoc updates.

+ Coordinate and manage the end-to-end project lifecycle, ensuring all states, from initial planning to final delivery, are executed effectively.

+ Work with leaders to establish project milestones and ensure project deliverables are met on time and within scope.

+ Facilitate regular project meetings, ensure clear communication of progress, action items, updates, and any barriers.

+ Communicate project timelines, deliverables, and changes effectively to internal stakeholders. Provide ongoing support to internal stakeholders regarding provider directory content and related inquiries.

+ Manage document control processes, ensuring that all versions are properly stored and documented.

+ Maintain training and provider directory/welcome kit process documents.

+ Work as a liaison with Print Team and Web Team to load provider directories to web, load to OES system and print management.

+ Manage ad hoc projects as assigned.

We are a diverse set of highly skilled people with Medicaid subject matter expertise working in an agile, collaborative environment. To achieve our goals, we empower associates to pioneer simplicity and rethink routine. We seek talent with the following attributes:

+ Curious – Adept at research to gain comprehensive knowledge.

+ Creative – Produce/update materials that we are proud to provide to our members.

+ Adaptive - Rapidly learn new knowledge, skills, and behaviors in response to changing circumstances. Organize and execute a plan when a change in direction is necessary.

+ Self-sufficient - Ability to navigate complex situations and independently produce high quality deliverables.

+ Consultative – Build/sustain relationships and inform the work of others through actionable, objective insights.

+ Strategic – Utilize research, expertise and creativity to outline options, solutions, and opportunities for optimization.

Use your skills to make an impact

Required Qualifications

+ Bachelor’s Degree **OR** 4+ years in the field of health insurance

+ Proven experience in project management - expertise in driving operational efficiencies and management of timelines.

+ 2+ years experience of government sponsored health insurance products with a focus on covered and enhanced services (Medicaid and/or Dual Eligible)

+ Demonstrated background in marketing, including experience developing and implementing marketing communications, using Adobe

+ Highly adept at managing processes from concept to completion ensuring on-time and on budget results.

+ Excellent communication skills to all levels, written, verbal, presentation skills, as well as interpersonal skills.

+ Ability to pivot and high level of flexibility.

Preferred Qualifications

+ Experience in Medicaid policy, regulation and/or operations.

+ Project Management certifications.

+ Prior experience with major annual communications: provider directories, member handbook, welcome kit, summary of benefits.

Additional Information:

+ Workstyle: Remote, work at home.

+ Core Workdays & Hours: Typically, Monday – Friday 8:00am – 5:00pm Eastern Standard Time (EST)

+ Travel: Minimal, possibly once or twice a year for in-person team meetings

Work at Home Requirements

+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.

+ Satellite, cellular and microwave connection can be used only if approved by leadership.

+ Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

+ Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Format

As part of our hiring process, we will be using interviewing technology provided by HireVue, a third-party vendor.  This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview.  If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided.  Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$86,300 - $118,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 01-15-2026

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.