• Customer Experience Specialist

    Robert Half Office Team (Philadelphia, PA)


    Description

    We are looking for a dedicated Customer Experience Specialist to join a leading financial services organization on a contract basis. This Customer Experience Specialist role is located in the Greater Philadelphia Region and involves providing exceptional administrative and client support to ensure seamless operations. The ideal Customer Experience Specialist candidate thrives in a fast-paced environment and demonstrates excellent organizational and communication skills.

    What you get to do every single day:

    • Coordinate and schedule meetings while managing calendars with precision.

    • Send meeting invitations and links, ensuring all participants have the necessary information.

    • Record and document meeting minutes for future reference and action.

    • Perform accurate data entry and maintain organizational records.

    • Manage and update spreadsheets to ensure data consistency.

    • Respond to client inquiries with professionalism and resolve any concerns.

    • Support client relations through additional administrative tasks and projects.

    • Collaborate with internal teams to enhance overall client experience.

    Requirements

    Other requirements for the Customer Experience Specialist position include and are not limited to:

    • At least 1+ years of experience in operational, administrative, or client service roles.

    • Previous experience in the financial services industry is preferred.

    • Proficiency in using SmartOffice, Microsoft Office, and SharePoint.

    • Strong attention to detail and organizational abilities.

    • Excellent follow-through to ensure tasks are completed effectively.

    • Outstanding communication skills for interacting with clients and internal teams.

    • Ability to work collaboratively as part of a team.

    • High level of proficiency in data management and analysis.

     

    Interested candidates should reach out to Christopher Verona at 215.568.4580 and reference JO# 03720-0013362224

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

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