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Description

Job Title: Resolutions Specialist (Temp-to-Hire)

Position Details

+ Pay: $20/hour

+ Duration: Temp-to-hire (90 days)

+ Schedule: Monday–Friday | No weekends

+ Location: Oklahoma City, OK (100% onsite)

+ Benefits: Excellent benefits upon conversion

About the Company

Our client is a well-known, global Fortune 500 organization recognized for operational excellence, strong leadership, and long-term career opportunities. This role offers a strong entry point into a stable company with growth potential.

Position Summary

The Resolutions Specialist is responsible for reviewing and resolving overdue files in accordance with established policies and compliance standards. This role requires strong attention to detail, professional communication skills, and the ability to manage sensitive information while working cross-functionally with internal departments and external partners.

Key Responsibilities

+ Review and resolve overdue files in a timely and accurate manner within established guidelines.

+ Document contract and asset information in internal systems, including GPS locations, communications, and research findings.

+ Research client status using approved contact methods and internal resources.

+ Communicate with clients via phone and written correspondence (text, email, letters, etc.) to obtain information and resolve outstanding matters.

+ Prepare files for the theft escalation process by completing required research and checklists, ensuring all steps are completed prior to handoff to the theft team.

+ Partner with field locations and Corporate Security to resolve contracts and recover assets when applicable.

+ Assign assets to approved vendors as needed.

+ Support additional projects and administrative duties as assigned.

Requirements

Qualifications

+ High school diploma or equivalent required; college coursework or degree preferred.

+ 1+ year of experience in administrative support, operations, customer service, collections, or contract management preferred.

+ Strong documentation and data entry skills with high attention to detail.

+ Professional written and verbal communication skills.

+ Ability to handle confidential information with discretion.

+ Proficiency in Microsoft Office and internal database systems.

+ Ability to work independently in a fast-paced, structured environment.

Why This Opportunity

+ Temp-to-hire after 90 days with strong potential for long-term employment.

+ Consistent weekday schedule with no weekends.

+ Excellent benefits upon conversion with a highly reputable global organization.

+ Onsite role offering stability, training, and career advancement.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .