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Revenue Agent I (Contract)

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Revenue Agent I (Contract)

Salary

$31.91 - $42.13 Hourly

Location

City of Thornton; City Hall, CO

Job Type

Contract Full-Time

Job Number

26015

Department

Finance

Division

Sales Tax

Opening Date

01/09/2026

Closing Date

1/26/2026 5:00 PM Mountain

FLSA

Non-Exempt

WORK HOURS

STANDARD 40 HOUR WORKWEEK

PROBATION

NONE, NOT CAREER SERVICE

STATUS 2

FLSA NON-EXEMPT/CAREER SERVICE INCLUDED

+ Description

+ Benefits

+ Questions

The City of Thornton is seeking a detail-oriented, organized individual to join our revenue team. This role will require focus and strong communication skills as you perform a variety of functions relating to data-entry, information gathering, collections, and problem-solving among Thornton’s broad and diverse business community. If that criteria matches your work style and being part of collaborative and experienced team interests you, we encourage you to apply today!

About Our Revenue Division

+ Sales/use tax is a primary driver of the city’s financial stability and growth.

+ Thornton tax team regulates and enforces the following revenue sources: Sales, use, construction, lodging and marijuana taxes, and telephone and E911 fees

+ We work with large and small businesses in varied industries, including retail, construction, telecommunications, recreation, and more.

+ We are an experienced, successful, and long-tenured team.

About This Opportunity

+ The level the successful candidate will be hired at depends on their experience, education, and qualifications.

+ Contract employees enjoy:

+ Health, dental, and vision insurance

+ Paid vacation and sick leave

+ Paid holidays

+ Retirement and life insurance options

+ This position works primarily on-site, in the office.

Bilingual Spanish-English is preferred.

Under general supervision, performs receipt processing for various sources of revenue, data entry, and tax delinquency, collection and monitoring work for the City of Thornton.

Positions in this class are flexibly staffed and are normally filled internally by advancement from level I to levels II or, when filled from the outside, require previous directly related experience.

Revenue Agent I:

Under general supervision, this is the entry-level class in the Revenue Agent series. Incumbents entering the class have limited related work experience. Incumbents perform work under close supervision while learning job tasks. Generally, work is observed and reviewed both during performance and upon completion.

ESSENTIAL FUNCTIONS

(Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. The list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class.)

Revenue Agent I:

Performs a wide variety of sales tax and other revenue processing, delinquency and collection work, and monitoring of unlicensed businesses.

Enters routine transactions into computer system such as sales tax returns, purchase requisition, checks, receivables, payment requests, and routine journal entries. Scans tax returns, license applications and related paperwork for electronic storage.

Processes tax license applications and assigns account numbers. Researches and tracks transactions. Reconciles accounts and statements following standard procedures. Prepares and reviews automated monthly, quarterly, and/or annual reports.

Prepares and processes daily tax and finance bank deposits.

Assists customers and/or their representatives in person or by phone, answering questions and interpreting the Tax Code, Regulations, and rules related to various sources of revenue collected by the city.

Conducts financial analysis and prepares financial reports as assigned. Researches/provides financial information for other employees/departments.

Performs work requiring sound independent judgment. Prepares, reviews, and verifies tax collection notices. Contacts taxpayers both by phone and in person in order to effect collection. Researches other municipal, state, and federal tax collection policies and procedures. Calculates taxes, penalties and interest owed. Prepares and issues jeopardy assessments, summonses, liens, or other legal remedies for non-compliant taxpayers. Negotiates payment schedules. Testifies at local hearings or in court when required.

Contacts citizens and businesses by phone and mail regarding collection of a variety of outstanding debts owed to the city, including: weed abatement notices, graffiti abatement notices, false alarm bills and hydrant meter invoices. Coordinates with other departments to prepare and file necessary liens and lien releases.

Monitors and identifies unlicensed businesses, independently and by working with other city departments, and follows up with taxpayers to bring them into compliance.

Assists with sales tax audit work, including researching, analyzing, auditing, reporting, processing, surveying, coordinating, recording, customer service, and maintaining sales tax records and information.

Performs other duties as assigned.

QUALIFICATIONS

Education/Experience:

Revenue Agent I:

High school diploma or GED; three years' technical experience in bookkeeping, accounting, sales tax processing, collections, or related field. Equivalent combinations of education and experience may be considered.

Licensing/Certification Requirements:

Valid Colorado driver's license with a safe driving record.

Knowledge, Skills, and Abilities:

Revenue Agent I:

Knowledge of the policies, procedures and goals of the city of Thornton and the department.

Knowledge of the policies, goals and procedures of assigned department/division as it relates to accounting, budgeting, purchasing, taxation, and bookkeeping.

Skill in preparing, reviewing, verifying, and entering routine financial transactions in computer system.

Skill in organizing projects, analyzing options and exercising independent judgment.

Skill in customer service, including negotiating and working with irate, unhappy or difficult customers.

Skill in performing mathematical computations, including addition, subtraction, multiplication, division, and calculating percentages.

Skill in utilizing equipment, including standard office equipment, personal computers, automated financial systems, word processing, spreadsheet, electronic mail and data base applications.

Skill in preparing and reviewing automated monthly, quarterly, and/or annual reports.

Ability to listen well and communicate effectively orally and in writing with various audiences.

Ability to establish and maintain effective working relationships with city employees, other agencies, and the public.

Physical and Mental Requirements:

While performing the duties of this job, the employee is required to kneel, crouch, crawl, reach, walk, lift, finger, talk, hear, or make repetitive motions. This position is mostly sedentary work; exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. The employee is required to have close visual acuity.

TESTING PROCEDURES

Examinations may include but are not limited to application screening beyond minimum qualifications; written, oral, practical exercise or any combination thereof or other job related assessment deemed appropriate by Human Resources.

Your application will be used as a screening tool. Completeness and accuracy are important! Any false or untrue statements or material omissions in the application and related paperwork or during the selection process could disqualify you from consideration.

As a condition of employment, the city of Thornton conducts background investigations for all positions which may also include a review of credit report and/or driving record. A drug screen, physical, and/or psychological examination administered by a city-designated provider will be required for pre-determined positions.

The City of Thornton is an equal opportunity employer.

The City of Thornton offers employees an outstanding benefits package. Benefit eligibility is based on the status of the position. Please email [email protected] to receive a copy of our 2025 Benefits Guide.

Benefits offered may include the following depending on the job type/status of the position:

+ Health Insurance

+ Dental Insurance

+ Vision Insurance

+ Life, Dependent Life & Supplemental Life Insurance Options

+ Voluntary Accidental Death & Dismemberment Policy

+ Flexible Spending Plan

+ Retiree Health Savings Plan

+ Pension Plan & Deferred Compensation Plans

+ Short & Long-term Disability Plans

+ Paid Holidays

+ Vacation & Sick Leave

+ Multilingual Incentive Pay

+ Recreation Pass

+ Wellness Program - Learn more here (https://drive.google.com/file/d/1ecAZ5bF8G3UKkXFWVXFFrqVAbC4DQyjc/view?usp=sharing)

+ In-House Training Opportunities

+ Tuition Reimbursement

+ Employee Assistance Program