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Top Skills' Details

1.) 2+ years of application support experience for cloud based applications.

2.) Experience working with AWS services and SQL for queries in Snowflake

3.) Experience troubleshooting API's

Description

Position’s Contributions to Work Group:

- Triage & Resolve support tickets as per the defined Service Level agreement

- Works on critical application/technical problem identification and resolution, including responding to off-shift and weekend support calls.

- Tickets investigation; statistical analyses, testing and analysis of application failures

- Tickets Resolution - Proactively identifying and managing issue resolutions / documenting and provide follow-up on the resolution process with requestor

- Involve in Application Availability & performance monitoring

- Employee is also responsible for performing other job duties as assigned by management from time to time.

Typical task breakdown:

- Triage & Resolve support tickets as per the defined Service Level agreement

- Works on critical application/technical problem identification and resolution, including responding to off-shift and weekend support calls.

- Tickets Resolution - Proactively identifying and managing issue resolutions / documenting and provide follow-up on the resolution process with requestor

- Involve in Application Availability & performance monitoring

Technical Skills

(Required)

- At least 2-4 years of experience in Application Support

- Expertise with relational databases support, querying and database reporting preferably Snowflake

- Experience with AWS services: EC2, S3, VPC, Route 53, RDS, CloudFormation, EC2, DynamoDB (NoSQL), Lambda, logging/CloudWatch, IAM, Certificate Manager, ELB, EBS, ECS, CloudFront/WAF, SQS, SNS, SES.

- Experience troubleshooting issues related to UI / API & Data flow

- Expertise with high availability architecture

- Experience in Monitoring Tools (Ex: Thousand Eyes, AppDynamics, Grafana etc.,)

(Desired)

- Working experience with programming languages: Python, Power shell, SQL & JSON

- Working knowledge on deploying autoscaling features (no hands-on support required)

Skills

Application support, Sql, AWS, Snowflake, API's

Top Skills Details

Application support, Sql, AWS, Snowflake, API's

Additional Skills & Qualifications

Education & Experience Required:

- Requires a college or university degree, with 2-4 years’ experience OR technical certification w/ 8 years’ experience

- At least 2-4 years of experience in Application Support

Job Type & Location

This is a Contract position based out of Chicago, IL.

Pay and Benefits

The pay range for this position is $45.00 - $45.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Chicago,IL.

Application Deadline

This position is anticipated to close on Jan 14, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.