• Director of Operations - Creative Project…

    Cella Inc (Bentonville, AR)


     

    Commercialization Leadership: Own the post-brief packaging execution lifecycle-from intake to artwork delivery-across a high-volume, multi-category portfolio.

     

    Team & Capacity Management: Lead and coach a team of Senior PMs and contractors. You will build scalable staffing models and manage vendor/agency SLAs to ensure consistent throughput.

     

    Workflow Design: Map and optimize cross-functional touchpoints across Product Development, Sourcing, Legal, Quality, and Print. You will standardize RACIs and streamline handoffs.

     

    Speed & Efficiency: Establish takt time targets and reduce cycle times through better briefing processes, smart proofing, and clear decision rights.

     

    Technology & AI Enablement: Pilot and implement tools (PLM, DAM, Generative AI, OCR) to automate routing, QA, and label checks.

     

    Data-Driven Insights: Build dashboards to track schedule adherence, WIP aging, and rework drivers, translating raw data into operational improvements.

     

    Change Management: Lead the adoption of new SOPs and ways of working, ensuring the team is trained and aligned with measurable outcomes.

    Qualifications:

    Experience: 8-12+ years in operations or program management, specifically within packaging, CPG, retail private brands, or large-scale creative production.

     

    Leadership: A proven track record of managing senior-level PMs and external agency partners in fast-paced environments.

     

    Process Expertise: Strong background in process improvement (Lean, Agile/Kanban, or Six Sigma) applied pragmatically to creative workflows.

     

    Technical Fluency: Deep understanding of packaging workflows (dielines, prepress, color, regulatory claims, and print). Airtable experience required.

     

    Future-Forward Mindset: Experience with PLM/DAM systems and an appetite for piloting AI-enabled workflows to drive automation.

     

    Communication: Crisp stakeholder management skills with the ability to lead through influence and change.

     

    Job ID: JN -012026-121306#LI-CELLA#LI-MM2#PL Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected] offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.