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DESCRIPTION

The **Assistant Store Manager of Operations** is the "engine room" of the store, responsible for managing the inventory team and ensuring operational excellence supports the brand ecosystem. You will be a goal-driven individual expected to create and promote an extraordinary "consumer-first" environment while overseeing inventory control and store operations. This role supports the Store Manager in daily operations, guides all employees within the store on task prioritization, and ensures the space remains the face of the brand to every consumer.

**Salary:** $82,000-$85,000

RESPONSIBILITIES

+ **Inventory & Visual Excellence:** Manage the inventory team and inventory control, maintaining adequate stock levels and ensuring brand visual standards are met at all times.

+ **Daily Operational Execution:** Manage opening and closing procedures, daily coverage plans, and system reconciliation.

+ **Compliance & Administration:** Drive operational compliance for back-office processes, including managing hours, time-off, attendance, and payroll approvals.

+ **Product Launch Coordination:** Partner with management to review staffing forecast plans and coordinate with security and facilities for smooth product launch-day execution.

+ **Floor Leadership:** Act as a Floor Leader to ensure consumers receive a world-class experience, resolving customer escalations and troubleshooting operational workstreams.

+ **Employee Development:** Interview, hire, and coach associates on world-class service, utilizing role plays to demonstrate effective consumer experience techniques.

QUALIFICATIONS

**Success Profile & Skills** * **Organizational Savvy:** Strong attention to detail and the ability to manage multiple operational workstreams simultaneously in a fast-paced environment.

+ **Problem Solving:** Proven ability to problem-solve quickly and manage complex back-office procedures.

+ **Resourcefulness:** Skilled at task prioritization and directing work to meet business goals and program needs.

+ **Experience:** 3+ years of retail management experience in high-touch customer-facing environments.

+ **Education:** A Bachelor of Arts degree is preferred; however, a relative combination of adequate work experience and education may be sufficient in lieu of the degree.

ABOUT US

Mosaic is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

As a leading North American integrated marketing agency, Mosaic specializes in everything from experiential marketing, commerce + retail media and field marketing, to design and production. With a 35+ year history, Mosaic has office hubs in Chicago, Dallas, and Toronto and full reach across North America.

We focus on creating brand experiences that connect brands with consumers in creative and relevant ways. Mosaic’s ultimate mission is to propel our client’s business, culture, and communities forward to make the human experience better. We are diverse, yet like-minded individuals, and we believe in taking risks and creating shared experiences, not just for our clients, but for each other. Every associate is given the keys to charter new ground as they collectively live in the moment of building memorable experiences together.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [email protected]. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)

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Acosta, and its subsidiaries, is an Equal Opportunity Employer

**Job Category:** Administration

**Position Type:** Full time

**Business Unit:** Marketing

**Salary Range:** $82,000.00 - $85,000.00

**Company:** Mosaic Sales Solutions US Operating Co, LLC

**Req ID:** 19571

**Employer Description:** MOSAIC\_EMP\_DESC